Hi ,

I wonder if anyone of you has encountered such issue ?

i have a user who opens an excel file that was previously linked to other
file but she chooses not to update the lionk and the file will take quite a
long time to open. From Task Manager i could see the csrss.exe is occupying
at least 50% of the CPU time.


any idea how to fix this ? i have tried it myself but it's ok for me

tks & rdgs

Hi,

- Start computer in safemode
- Search for the files "csrss.*"
- Delete them
- Restart computer normally

I think this could solve your problem.

Regards,
NAVEEN

"maxzsim" wrote:

Hi ,

I wonder if anyone of you has encountered such issue ?

i have a user who opens an excel file that was previously linked to other
file but she chooses not to update the lionk and the file will take quite a
long time to open. From Task Manager i could see the csrss.exe is occupying
at least 50% of the CPU time.


any idea how to fix this ? i have tried it myself but it's ok for me

tks & rdgs

This file is part of Windows (its description is "Client Server Runtime
Process"). Do you really think deleting it is a good answer?

--
Jim
"NAVEEN" wrote in message
...
| Hi,
|
| - Start computer in safemode
| - Search for the files "csrss.*"
| - Delete them
| - Restart computer normally
|
| I think this could solve your problem.
|
| Regards,
| NAVEEN
|
| "maxzsim" wrote:
|
| Hi ,
|
| I wonder if anyone of you has encountered such issue ?
|
| i have a user who opens an excel file that was previously linked to
other
| file but she chooses not to update the lionk and the file will take
quite a
| long time to open. From Task Manager i could see the csrss.exe is
occupying
| at least 50% of the CPU time.
|
|
| any idea how to fix this ? i have tried it myself but it's ok for me
|
| tks & rdgs
|
|

You might search the MS Knowledgebase for information on this. Here is one
article I found:

http://support.microsoft.com/kb/555021/en-us

--
Jim
"maxzsim" wrote in message
...
| Hi ,
|
| I wonder if anyone of you has encountered such issue ?
|
| i have a user who opens an excel file that was previously linked to other
| file but she chooses not to update the lionk and the file will take quite
a
| long time to open. From Task Manager i could see the csrss.exe is
occupying
| at least 50% of the CPU time.
|
|
| any idea how to fix this ? i have tried it myself but it's ok for me
|
| tks & rdgs
|
|