Hi,

- Start computer in safemode
- Search for the files "csrss.*"
- Delete them
- Restart computer normally

I think this could solve your problem.

Regards,
NAVEEN

"maxzsim" wrote:

Hi ,

I wonder if anyone of you has encountered such issue ?

i have a user who opens an excel file that was previously linked to other
file but she chooses not to update the lionk and the file will take quite a
long time to open. From Task Manager i could see the csrss.exe is occupying
at least 50% of the CPU time.


any idea how to fix this ? i have tried it myself but it's ok for me

tks & rdgs