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#1
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I'm getting this message when I'm trying to save an Excel workbook as a PDF:
€śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#2
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what tool are you using to savve a worksheet as PDF? Usually when I use
Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. The PDF file has to be closed for this to work. What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: €śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#3
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Hi Joel,
Thanks for helping out. I'm in Excel 2007. I click on the Office Pearl, then Save As, then PDF. I downloaded the Office 2007 PDF add-in that gives me these options. I'm working with Windows XP and I have the Acrobat Reader 9. Thanks, Joe "Joel" wrote: what tool are you using to savve a worksheet as PDF? Usually when I use Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. The PDF file has to be closed for this to work. What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: €śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#4
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Do you have a license for this product?
the microsoft webpage for downloading this product says the following: This download allows you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send as e-mail attachment in the PDF and XPS formats in a subset of these programs. Specific features vary by program. This Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs supplements and is subject to the license terms for the 2007 Microsoft Office system software. You may not use this supplement if you do not have a license for the software. "Kokomojo" wrote: Hi Joel, Thanks for helping out. I'm in Excel 2007. I click on the Office Pearl, then Save As, then PDF. I downloaded the Office 2007 PDF add-in that gives me these options. I'm working with Windows XP and I have the Acrobat Reader 9. Thanks, Joe "Joel" wrote: what tool are you using to savve a worksheet as PDF? Usually when I use Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. The PDF file has to be closed for this to work. What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: €śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#5
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Yes, it's a legal copy. I bought the upgrade from Office 2003 and registered
it. "Joel" wrote: Do you have a license for this product? the microsoft webpage for downloading this product says the following: This download allows you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send as e-mail attachment in the PDF and XPS formats in a subset of these programs. Specific features vary by program. This Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs supplements and is subject to the license terms for the 2007 Microsoft Office system software. You may not use this supplement if you do not have a license for the software. "Kokomojo" wrote: Hi Joel, Thanks for helping out. I'm in Excel 2007. I click on the Office Pearl, then Save As, then PDF. I downloaded the Office 2007 PDF add-in that gives me these options. I'm working with Windows XP and I have the Acrobat Reader 9. Thanks, Joe "Joel" wrote: what tool are you using to savve a worksheet as PDF? Usually when I use Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. The PDF file has to be closed for this to work. What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: €śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#6
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I have the exact same issue - fully licensed copy of Office 2007 with the
"Save as PDF" add-in from Microsoft. Every time I go to save as PDF I get that error now. Rebooting does not help. "Kokomojo" wrote: Yes, it's a legal copy. I bought the upgrade from Office 2003 and registered it. "Joel" wrote: Do you have a license for this product? the microsoft webpage for downloading this product says the following: This download allows you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send as e-mail attachment in the PDF and XPS formats in a subset of these programs. Specific features vary by program. This Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs supplements and is subject to the license terms for the 2007 Microsoft Office system software. You may not use this supplement if you do not have a license for the software. "Kokomojo" wrote: Hi Joel, Thanks for helping out. I'm in Excel 2007. I click on the Office Pearl, then Save As, then PDF. I downloaded the Office 2007 PDF add-in that gives me these options. I'm working with Windows XP and I have the Acrobat Reader 9. Thanks, Joe "Joel" wrote: what tool are you using to savve a worksheet as PDF? Usually when I use Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. The PDF file has to be closed for this to work. What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: €śDocument not saved. The document may be open, or an error may have been encountered when saving.€ť I cannot find any help about this. Any thoughts? Thank you. |
#7
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On Jun 6, 12:40*am, menzel19
wrote: Ihavethe exact same issue - fully licensed copy of Office 2007 with the "Save as PDF" add-in from Microsoft. *Every time I go to save as PDF I get thaterrornow. *Rebooting does not help. "Kokomojo" wrote: Yes, it's a legal copy. *I bought the upgrade from Office 2003 and registered it. "Joel" wrote: Do youhavea license for this product? the microsoft webpage for downloading this product says the following: This download allows you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send as e-mail attachment in the PDF and XPS formats in a subset of these programs. Specific features vary by program. This Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs supplements and is subject to the license terms for the 2007 Microsoft Office system software. Youmaynot use this supplement if you do nothavea license for the software. "Kokomojo" wrote: Hi Joel, Thanks for helping out. *I'm in Excel 2007. *I click on the Office Pearl, then Save As, then PDF. *I downloaded the Office 2007 PDF add-in that gives me these options. *I'm working with Windows XP and Ihavethe Acrobat Reader 9. Thanks, Joe "Joel" wrote: what tool are you using to savve a worksheet as PDF? *Usually when I use Adobe writer I can print the file and set the printer to Adobe which automatically creates a PDF file. *The PDF file has to be closed for this to work. *What steps are you performing? "Kokomojo" wrote: I'm getting this message when I'm trying to save an Excel workbook as a PDF: “Documentnot saved. Thedocumentmaybeopen, or anerrormayhavebeen encounteredwhensaving.” * I cannot find any help about this. *Any thoughts? Thank you. Having the same issue. "Document not saved. The document may be open, or an error may have been encountered when saving" When starting Excel 2007 using the /safemode switch ( excel /s ) the problem goes away. I suspect it to be an addin related problem. No events stored in the event log - uninstalling and reinstalling SaveToPDF does not solve the problem. Tried to disable the COM-Addin "Microsoft Office Live Add-in" - did not help. Tried to disable the Dymo-Addin "Dymo LabelWriter Add-in" - did not help. If starting Excel with the /safemode switch solves the problem, but disabling Add-in's does not - what other conflict could there be? |
#8
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We are having this same problem. The safe switch did not help with
the problem. Can we get a response from Microsoft or an update to this add-in? It is the one function that was LONG overdue, and requested, but only half functional now. |
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