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Hi
I have a problem on a certain users's computer where whenever they double click to open an excel file, excel opens but throws up an error message immediately. In the case of 2007, it then sends the error report and re-opens excel. We're also getting an error when closing excel. The same crash/error report/reopen happens. Here's the error logs from the users computer... anyone have any ideas why this might be happening? Faulting application excel.exe, version 12.0.6024.5000, stamp 465f21c3, faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug? 0, fault address 0x00012a5b. Faulting application excel.exe, version 11.0.8169.0, stamp 465f27bd, faulting module kernel32.dll, version 5.1.2600.3119, stamp 46239bd5, debug? 0, fault address 0x00012a5b. Thanks a lot for your help. -Rich |
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