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Default Excel files won't open from Windows Explorer

I have a user with a new laptop and a new installation of Office Pro 2003.
When she double clicks an excel file from a windows explorer file view, excel
opens, but the document does not load. If she opens excel first, and chooses
file - open, document open fine.

I have reinstalled office and there are no errors in the event logs. This
only happens with excel. Word, etc, work fine.
 
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