You should always copy the attachment to the hard disk and then open.

--
Don Guillett
SalesAid Software

"AnotherEd" wrote in message
...
I have a user with a new laptop and a new installation of Office Pro 2003.
When she double clicks an excel file from a windows explorer file view,
excel
opens, but the document does not load. If she opens excel first, and
chooses
file - open, document open fine.

I have reinstalled office and there are no errors in the event logs. This
only happens with excel. Word, etc, work fine.