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We run couple of Citrix farms, where on one, the users inserting links
to attachments, especially pdf files, adobe acrobat would open up just
On the other farm, when a user does that, acrobat opens up then shuts
down immediately. This happens very quickly.
I got a feeling this is a registry issue, it's only last week that this
issue has been raised with us.
Mind you, we have installed acrobat 7 on this farm with this problem
not long ago, so maybe it hasn't worked since the upgrade (cannot be
sure of this), but can anyone point out to me what I need to look out
Any settings anywhere where I can change the configurations so that
acrobat opens when a link within excel pointing to a pdf file (in a
cell) opens up.

I did compare settings between farms, one is mframexp, the other mps4
(one with the problem), but I found not much to point me to the right
location of the change required.

I did run registry monitor, looked at various settings, getting
nowhere. I must be missing something somewhere, maybe you know what it

Many thanks

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