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links to attachments
Hi
We run couple of Citrix farms, where on one, the users inserting links to attachments, especially pdf files, adobe acrobat would open up just fine. On the other farm, when a user does that, acrobat opens up then shuts down immediately. This happens very quickly. I got a feeling this is a registry issue, it's only last week that this issue has been raised with us. Mind you, we have installed acrobat 7 on this farm with this problem not long ago, so maybe it hasn't worked since the upgrade (cannot be sure of this), but can anyone point out to me what I need to look out for. Any settings anywhere where I can change the configurations so that acrobat opens when a link within excel pointing to a pdf file (in a cell) opens up. I did compare settings between farms, one is mframexp, the other mps4 (one with the problem), but I found not much to point me to the right location of the change required. I did run registry monitor, looked at various settings, getting nowhere. I must be missing something somewhere, maybe you know what it is. Many thanks |
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