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Default SUMPRODUCT formula to include additonal range

How do I get the formula below to also include the value "in progress",
please see in the formula how I have written "resolved" and "closed". What
must I add to the formula in order to get it to also check the "in progress
value"?

=SUMPRODUCT(('Jira Reference'!$E5:$E1000="resolved")*('Jira
Reference'!$J5:$J1000<=C5)*('Jira
Reference'!$L5:$L1000))/2/3600+SUMPRODUCT(('Jira
Reference'!$E5:$E1000="closed")*('Jira Reference'!$J5:$J1000<=C5)*('Jira
Reference'!$L5:$L1000))/3600
--
Brile
 
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