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Default ##name? in cells of spreadsheet

I received a call from one of the users I support on the job yesterday, she
has a spreadsheet displaying "##name?" in a few cells of spreadsheet. When
the same spreadsheet is displayed on another user's PC it displays fine. It
is a gigantic spreadsheet, over 20 sheets. The problem does not happen to the
person next to her, so I am thinking it can be an Excel add-in or function on
the local PC side, she is the only user complaining of this and it is in only
one part of this huge spreadsheet. The next thing I will bring up is that
this spreadsheet is protected and cannot be modified by anyone that opens it.
Both users are running XPsp2 and Office 2003 sp2 as well. Any insight would
be greatly appreciated, Thanks all-
 
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