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Excel locks up - reloads in SAFE mode
Office 2003 on Windows XP.
I have a user that uses MS-Excel heavily and has many custom macros that he has been using for several years without issue. He uses a laptop that did not have any issues until recently, he had problems with his battery. This in turn was determined to be some other internal electrical problem so a new, identical laptop was reloaded for him from scratch using the identical setup. Even the same person loaded his new laptop that loaded his old one. Now every few days this user's Excel will lock up and he has to restart but when he does so, it restarts in "Safe" mode. We have a solid and current fire wall and antivirus system. User operates on a network. This issue ONLY OCCURS when using MS-EXCEL. His VBA is pretty basic stuff, i.e. no API calls or anything that appears to be causing this problem. Any ideas out there as to what could be causing this issue? Anyone else experience this? If so, how was it resolved? Thanks much in advance for your assistance. |
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