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Great support from Microsoft
Yesterday I upgraded to Office 2000 SP-3. Today I discovered that my Excel
2000 spreadsheets with the Solver referenced in VBA no longer worked. Digging through this group I found a hotfix (see KB821430) that exactly described my problem. But it was not provided at the MS support site. I dreaded calling MS support... But a real human being answered the phone after a few button presses, got the issue, promptly transferred me to another human being who promptly sent me the hotfix at no charge. Probably took a total of 10 minutes from dial to install. Well done! |
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