Greetings! I have one user populated file used in Excel 2002. Now that we
have to upgrade to 2003, I am trying to open this file, but I got message of
"Microsoft Office Excel has encountered a problem and needs to close. We are
sorry for the inconvenience." Any ideas why this happen to the file. It is
not just happening to one file, it happens to other users too who are using
this file.
Thanks.

Hi

does the file contain a "map" - although maps were not able to be created in
ver 2002 (i do believe some people managed it anyway) files containing maps
created in ver 2000 were still able to be opened. However, in ver 2003
files containing maps (as per help & ms site) will not be able to be opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now that we
have to upgrade to 2003, I am trying to open this file, but I got message
of
"Microsoft Office Excel has encountered a problem and needs to close. We
are
sorry for the inconvenience." Any ideas why this happen to the file. It is
not just happening to one file, it happens to other users too who are
using
this file.
Thanks.

Julie:

Thank you for your answer. I don't have maps in my file. I have lots of
macros though. I deleted all the macros in 2002, and it still won't open in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be created in
ver 2002 (i do believe some people managed it anyway) files containing maps
created in ver 2000 were still able to be opened. However, in ver 2003
files containing maps (as per help & ms site) will not be able to be opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now that we
have to upgrade to 2003, I am trying to open this file, but I got message
of
"Microsoft Office Excel has encountered a problem and needs to close. We
are
sorry for the inconvenience." Any ideas why this happen to the file. It is
not just happening to one file, it happens to other users too who are
using
this file.
Thanks.

Hi

does 2002 still open the file?

Cheers
JulieD

"luvgreen" wrote in message
...
Julie:

Thank you for your answer. I don't have maps in my file. I have lots of
macros though. I deleted all the macros in 2002, and it still won't open
in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be created
in
ver 2002 (i do believe some people managed it anyway) files containing
maps
created in ver 2000 were still able to be opened. However, in ver 2003
files containing maps (as per help & ms site) will not be able to be
opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now that
we
have to upgrade to 2003, I am trying to open this file, but I got
message
of
"Microsoft Office Excel has encountered a problem and needs to close.
We
are
sorry for the inconvenience." Any ideas why this happen to the file. It
is
not just happening to one file, it happens to other users too who are
using
this file.
Thanks.

Yes, and it works fine in 2002.

"JulieD" wrote:

Hi

does 2002 still open the file?

Cheers
JulieD

"luvgreen" wrote in message
...
Julie:

Thank you for your answer. I don't have maps in my file. I have lots of
macros though. I deleted all the macros in 2002, and it still won't open
in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be created
in
ver 2002 (i do believe some people managed it anyway) files containing
maps
created in ver 2000 were still able to be opened. However, in ver 2003
files containing maps (as per help & ms site) will not be able to be
opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now that
we
have to upgrade to 2003, I am trying to open this file, but I got
message
of
"Microsoft Office Excel has encountered a problem and needs to close.
We
are
sorry for the inconvenience." Any ideas why this happen to the file. It
is
not just happening to one file, it happens to other users too who are
using
this file.
Thanks.

Hi

if it's not sensitive information, feel free to email it direct to me
(julied at hcts dot net dot au) and i'll take a look at it and see if i
can spot what is amiss.

Cheers
JulieD

"luvgreen" wrote in message
...
Yes, and it works fine in 2002.

"JulieD" wrote:

Hi

does 2002 still open the file?

Cheers
JulieD

"luvgreen" wrote in message
...
Julie:

Thank you for your answer. I don't have maps in my file. I have lots of
macros though. I deleted all the macros in 2002, and it still won't
open
in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be
created
in
ver 2002 (i do believe some people managed it anyway) files containing
maps
created in ver 2000 were still able to be opened. However, in ver
2003
files containing maps (as per help & ms site) will not be able to be
opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now
that
we
have to upgrade to 2003, I am trying to open this file, but I got
message
of
"Microsoft Office Excel has encountered a problem and needs to
close.
We
are
sorry for the inconvenience." Any ideas why this happen to the file.
It
is
not just happening to one file, it happens to other users too who
are
using
this file.
Thanks.

Wow, you are in Australia!
Thank you Julie for offering. This is sensative information, so I can't send
that to you. I really appreciate your kind help.
"JulieD" wrote:

Hi

if it's not sensitive information, feel free to email it direct to me
(julied at hcts dot net dot au) and i'll take a look at it and see if i
can spot what is amiss.

Cheers
JulieD

"luvgreen" wrote in message
...
Yes, and it works fine in 2002.

"JulieD" wrote:

Hi

does 2002 still open the file?

Cheers
JulieD

"luvgreen" wrote in message
...
Julie:

Thank you for your answer. I don't have maps in my file. I have lots of
macros though. I deleted all the macros in 2002, and it still won't
open
in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be
created
in
ver 2002 (i do believe some people managed it anyway) files containing
maps
created in ver 2000 were still able to be opened. However, in ver
2003
files containing maps (as per help & ms site) will not be able to be
opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now
that
we
have to upgrade to 2003, I am trying to open this file, but I got
message
of
"Microsoft Office Excel has encountered a problem and needs to
close.
We
are
sorry for the inconvenience." Any ideas why this happen to the file.
It
is
not just happening to one file, it happens to other users too who
are
using
this file.
Thanks.

okay, understood, hope you find a solution.

Cheers
JulieD
(re Australia .. yep and it's 1am here so i best call it a night!)

"luvgreen" wrote in message
...
Wow, you are in Australia!
Thank you Julie for offering. This is sensative information, so I can't
send
that to you. I really appreciate your kind help.
"JulieD" wrote:

Hi

if it's not sensitive information, feel free to email it direct to me
(julied at hcts dot net dot au) and i'll take a look at it and see if
i
can spot what is amiss.

Cheers
JulieD

"luvgreen" wrote in message
...
Yes, and it works fine in 2002.

"JulieD" wrote:

Hi

does 2002 still open the file?

Cheers
JulieD

"luvgreen" wrote in message
...
Julie:

Thank you for your answer. I don't have maps in my file. I have lots
of
macros though. I deleted all the macros in 2002, and it still won't
open
in
2003.

"JulieD" wrote:

Hi

does the file contain a "map" - although maps were not able to be
created
in
ver 2002 (i do believe some people managed it anyway) files
containing
maps
created in ver 2000 were still able to be opened. However, in ver
2003
files containing maps (as per help & ms site) will not be able to
be
opened.

Cheers
JulieD

"luvgreen" wrote in message
...
Greetings! I have one user populated file used in Excel 2002. Now
that
we
have to upgrade to 2003, I am trying to open this file, but I got
message
of
"Microsoft Office Excel has encountered a problem and needs to
close.
We
are
sorry for the inconvenience." Any ideas why this happen to the
file.
It
is
not just happening to one file, it happens to other users too who
are
using
this file.
Thanks.