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#1
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Word/Excel Mailmerge problems
A client is having major problems doing a mail-merge. Every time I try to
open the document I get an error message stating "this operation cannot be completed because of dialog or database engine failures. please try later" Anybody's help would do me a huge favour Thanks Chris |
#2
Posted to microsoft.public.excel.misc
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Word/Excel Mailmerge problems
usually means either that the file is not where the Word document thinks it
is or possibly already open somewhere else. HTH - Sheila www.c-i-m-s.com MS Office training - London "havenlad" wrote: A client is having major problems doing a mail-merge. Every time I try to open the document I get an error message stating "this operation cannot be completed because of dialog or database engine failures. please try later" Anybody's help would do me a huge favour Thanks Chris |
#3
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Word/Excel Mailmerge problems
Thanks Sheila
Using Word 2003 She can disconnect - that is the only workaround she has. The merge has worked before, and it has failed before - it is intermittent. (it failed when she logged into my machine) The problem is only when she opens the document The Excel file ihas never been moved and it is not in use elsewhere I do have access to the machine. Hope all that helps "Sheila D" wrote: usually means either that the file is not where the Word document thinks it is or possibly already open somewhere else. HTH - Sheila www.c-i-m-s.com MS Office training - London "havenlad" wrote: A client is having major problems doing a mail-merge. Every time I try to open the document I get an error message stating "this operation cannot be completed because of dialog or database engine failures. please try later" Anybody's help would do me a huge favour Thanks Chris |
#4
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Word/Excel Mailmerge problems
Is there some critria set in the data source from within the Word document.
Does the data source show the full path so that if you are using another PC it can still find the file There must be a logical reason so you will have to identify the circumstances each time it happens and that should give you the answer. Sorry can't help more Sheila www.c-i-m-s.com MS Office training - London "havenlad" wrote: Thanks Sheila Using Word 2003 She can disconnect - that is the only workaround she has. The merge has worked before, and it has failed before - it is intermittent. (it failed when she logged into my machine) The problem is only when she opens the document The Excel file ihas never been moved and it is not in use elsewhere I do have access to the machine. Hope all that helps "Sheila D" wrote: usually means either that the file is not where the Word document thinks it is or possibly already open somewhere else. HTH - Sheila www.c-i-m-s.com MS Office training - London "havenlad" wrote: A client is having major problems doing a mail-merge. Every time I try to open the document I get an error message stating "this operation cannot be completed because of dialog or database engine failures. please try later" Anybody's help would do me a huge favour Thanks Chris |
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