usually means either that the file is not where the Word document thinks it
is or possibly already open somewhere else.

HTH - Sheila
www.c-i-m-s.com
MS Office training - London

"havenlad" wrote:

A client is having major problems doing a mail-merge. Every time I try to
open the document I get an error message stating "this operation cannot be
completed because of dialog or database engine failures. please try later"

Anybody's help would do me a huge favour

Thanks

Chris