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I have a user at my job, that when she logs in to her account to use the
excel sheet she needs, excel starts, shows the entire sheet and then "causes an error and needs to close." This started with her original machine "98", so I showed her how to run excel in safe mode and that worked for about a week. Knowing this was a temp fix, I "rebuilt" a machine with 2000 pro. Did all the updates, office and service packs, all the critical updates and everything under the sun I could find. So I test out the "new" machine and under admin logon, tada it works. Logon as her and same error.!!!!!!!!!!!! The file is located on a server, so I logon as my real name user, which has normal user rights and tada it works. I then go to my fellow IT coworkers and on thier machines open the file under their name and tada it works. Gets Better...... I create a NEW USER ACCOUNT for this person and tada it works. I give her the new machine, new account logon and all is well. Fast forward 3 days and quess what ???? She has FULL access to this file and everyone else mentioned earlier can still open this file with no problem. What in the world can she be doing that this file does not work under her logon????????????????????????????????????????????? ??????? Any tada's in any direction is welcome. 2000 servers w/ EX2003 and a proxy just incase Bondo |
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