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Hello Everyone,
We have a very puzzling situation. We are able to start Excel using the /s switch for safe mode, but unable to start it under normal conditions. We have searched and executed a variety of fix problems and still to no avail. In the Event View an error shows up as Event ID 2001, but there does not seem to be any information on this Event ID. What have we done: Removed and Re-Installed Office Re-Created Short Cuts Removed all .xlb files Removed excel.pip file Unchecked all Add-Ins Removed Registry Keys as specified in Q280504 Checked the and changed the Start-Up folders With each situation above we would restart system before attempting to start up Excel. We have a hunch that Event ID 2001 has something to do with this. Does anyone have any further thoughts on this matter? Thanks for your time. |
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