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#1
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Excel file won't open, launches NAV2005
I have to give the person a new C:\ drive and set his old hard drive as a
slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#2
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Excel file won't open, launches NAV2005
Joe
Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#3
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Excel file won't open, launches NAV2005
According to the user, it's just a couple of files. I have not been out to
his place since he called me. "Possible to open it and go into its options and exclude *.xls files from scanning? " I don't know, never done this before. "Gord Dibben" wrote: Joe Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#4
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Excel file won't open, launches NAV2005
Joe
I don't use NAV, but my ETrust EZ Antivirus has a tab where you can exclude certain file types from being scanned. The fact that it happens only on two files would bother me. Must be something in those two that NAV doesn't like. Can user disable NAV long enough to open the files and copy the contents to a new workbook? See what happens after that step. Gord Dibben Excel MVP On Wed, 21 Dec 2005 10:41:21 -0800, Joe wrote: According to the user, it's just a couple of files. I have not been out to his place since he called me. "Possible to open it and go into its options and exclude *.xls files from scanning? " I don't know, never done this before. "Gord Dibben" wrote: Joe Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#5
Posted to microsoft.public.excel.misc
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Excel file won't open, launches NAV2005
The fact that it happens only on two files would bother me. Must be something in those two that NAV doesn't like. (Ya, I think they may be corrupt or have a virus) Can user disable NAV long enough to open the files and copy the contents to a new workbook? (I told him to try that and to see if he could copy them, rename them and open them.) See what happens after that step. Gord Dibben Excel MVP On Wed, 21 Dec 2005 10:41:21 -0800, Joe wrote: According to the user, it's just a couple of files. I have not been out to his place since he called me. "Possible to open it and go into its options and exclude *.xls files from scanning? " I don't know, never done this before. "Gord Dibben" wrote: Joe Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#6
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Excel file won't open, launches NAV2005
Disabling the NAV2005 did the trick
"Joe" wrote: The fact that it happens only on two files would bother me. Must be something in those two that NAV doesn't like. (Ya, I think they may be corrupt or have a virus) Can user disable NAV long enough to open the files and copy the contents to a new workbook? (I told him to try that and to see if he could copy them, rename them and open them.) See what happens after that step. Gord Dibben Excel MVP On Wed, 21 Dec 2005 10:41:21 -0800, Joe wrote: According to the user, it's just a couple of files. I have not been out to his place since he called me. "Possible to open it and go into its options and exclude *.xls files from scanning? " I don't know, never done this before. "Gord Dibben" wrote: Joe Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
#7
Posted to microsoft.public.excel.misc
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Excel file won't open, launches NAV2005
Thanks for update Joe.
Gord On Thu, 22 Dec 2005 09:09:04 -0800, Joe wrote: Disabling the NAV2005 did the trick "Joe" wrote: The fact that it happens only on two files would bother me. Must be something in those two that NAV doesn't like. (Ya, I think they may be corrupt or have a virus) Can user disable NAV long enough to open the files and copy the contents to a new workbook? (I told him to try that and to see if he could copy them, rename them and open them.) See what happens after that step. Gord Dibben Excel MVP On Wed, 21 Dec 2005 10:41:21 -0800, Joe wrote: According to the user, it's just a couple of files. I have not been out to his place since he called me. "Possible to open it and go into its options and exclude *.xls files from scanning? " I don't know, never done this before. "Gord Dibben" wrote: Joe Does this occur with all Excel *.xls files or just the two? File scanning would be a function of NAV2005. Possible to open it and go into its options and exclude *.xls files from scanning? Gord Dibben Excel MVP On Tue, 20 Dec 2005 20:03:02 -0800, Joe wrote: I have to give the person a new C:\ drive and set his old hard drive as a slave/data drive. He re-installed his Office XP (Even though he only has windows 98) He says he can't open a couple of excel files and that when he tries to do it, it launches the NAV2005 scan and never stops scanning. The file never opens. |
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