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I purchased excel 2007 update last year. i have installed on 5 of my
computers. one of them crashed. i now have a new computer. after i installed on my new computer and then activated. i get a message that i have installed my final time. I have one computer that i installed as a backup. can i uninstall from that computer and reinstall on my new computer that i will be using all of the time? If i have to purchase a new upgrade again, do i have to uninstall then reinstall, or can i just change the activation keys, and if so , where do i go to do that.. Please help...been trying for hours for this simple problem.. |
#2
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call the activation number and explain it to them.
-- Gary Keramidas Excel 2003 "LewisT" wrote in message ... I purchased excel 2007 update last year. i have installed on 5 of my computers. one of them crashed. i now have a new computer. after i installed on my new computer and then activated. i get a message that i have installed my final time. I have one computer that i installed as a backup. can i uninstall from that computer and reinstall on my new computer that i will be using all of the time? If i have to purchase a new upgrade again, do i have to uninstall then reinstall, or can i just change the activation keys, and if so , where do i go to do that.. Please help...been trying for hours for this simple problem.. |
#3
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What Gary Keramidas said!
I've found that they are entirely reasonable when you explain what's going on and demonstrate to them that you're remaining within the bounds of the licensing agreement. The way it's worked for me in the past in similar situations is that you get to the point in the installation where it tells you that you're out of activations and then you call the number and explain things to them. You need to be at the computer and still at that point in the process. What will happen then is they'll ask you for the key code you'd normally use and then they'll read you a new one to type in at that point in time. The code they give you is only good right then, that's why you have to be at that point of the process. At least that's the way it's worked for me before. "LewisT" wrote: I purchased excel 2007 update last year. i have installed on 5 of my computers. one of them crashed. i now have a new computer. after i installed on my new computer and then activated. i get a message that i have installed my final time. I have one computer that i installed as a backup. can i uninstall from that computer and reinstall on my new computer that i will be using all of the time? If i have to purchase a new upgrade again, do i have to uninstall then reinstall, or can i just change the activation keys, and if so , where do i go to do that.. Please help...been trying for hours for this simple problem.. |
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