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Default Help File - blank saying wrong URL

With almost any programme opened on my computer, but also including Excel,
when I open the Help tag, it shows the subjects OK on te left, but the screen
on the right is the same as on Internet explorer when it cannot find an URL -
if I right click for properties, it shows t wrong URL but there does not seem
to be anyway to change this. all the addresses it tries to find are shown
below - it is the first part of it that is wrong, up to the # sign - any
ideas about what I can do to change this for all my programmes?

res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm#mk:@MSITStoC:\Program%20Files\Micr osoft%20Office\Office10\1033\olmain10.chm::/html/OLstart.htm
 
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