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#1
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Same file & printer, different computers & results
We are networked and bring up the same excel file on different computers. We
send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. |
#2
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Same file & printer, different computers & results
Same file, same printer?
First thing I'd do is check if the printer driver versions are the same across all machines. No idea what the 2nd thing would be... HTH "Bob Johnson" wrote in message ... We are networked and bring up the same excel file on different computers. We send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. |
#3
Posted to microsoft.public.excel.misc
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Same file & printer, different computers & results
Bob Johnson wrote: We are networked and bring up the same excel file on different computers. We send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. FWIW I have frequently have different results printing from Windows 2000 vs Windows XP. Now if it is the same operating system where the changes occur, please reload the printer drivers for the operating system in question. I have had Windows XP "update" to an incorrect/different version resulting in inconsistencies between otherwise "same settings". |
#4
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Same file & printer, different computers & results
"Bob I" wrote: Bob Johnson wrote: We are networked and bring up the same excel file on different computers. We send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. FWIW I have frequently have different results printing from Windows 2000 vs Windows XP. Now if it is the same operating system where the changes occur, please reload the printer drivers for the operating system in question. I have had Windows XP "update" to an incorrect/different version resulting in inconsistencies between otherwise "same settings". Thanks, but no difference. I updated the driver on the networked printer and then deleted and added the printer on 2 computers that do not match. They are printing the same as before and still do not match. There does not seem to be any correlation between operating systems and printing. We have 3 machines with Windows XP Pro and Office XP with 1 printing differently than the others. It's as though the row height is 1 more on some computers. In one report we have several rows with a height of 60 but when you line them up it's as though 1 computer is printing at 61, even though we have checked that they are all 60. |
#5
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Same file & printer, different computers & results
We figured out what the problem was and it is rather obvious once discovered.
The DPI settings, in Display Settings, were different on the various machines. Once all settings were the same the reports matched. "Bob Johnson" wrote: We are networked and bring up the same excel file on different computers. We send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. |
#6
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Same file & printer, different computers & results
Thanks for posting back with the discovery!
Bob Johnson wrote: We figured out what the problem was and it is rather obvious once discovered. The DPI settings, in Display Settings, were different on the various machines. Once all settings were the same the reports matched. "Bob Johnson" wrote: We are networked and bring up the same excel file on different computers. We send to the same printer and get different results. The row height is slightly larger (higher) on some of the reports creating a second page in some cases. We have tried 6 different computers with 3 having the exact same result and another 3 having the exact same result which is different from the first 3. There are different combinations of operating systems and Excel versions. They are either Windows XP Pro or Windows 2000 and Excel 2000 or 2002. However, computers with the exact same combinations still have different results. Does anyone know what would cause some computers to print larger row heights than others? Thank you. |
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