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#1
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Hello all,
Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ....Alistair |
#2
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Hi--I installed the beta refresh without any problems, however, I have seen a
number of other posters on here having problems. Your best bet would be to contact the development team directly, via their blog: http://blogs.msdn.com/excel/ Dave -- Brevity is the soul of wit. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#3
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I am having the same problem and everything was working fine. I too updated
to Beta2--obviously a mistake. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#4
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No, not a mistake. The purpose of beta software is to test, and updating to
the latest beta and finding an error like this is what betas are for. This is a good thing. "archarch" wrote: I am having the same problem and everything was working fine. I too updated to Beta2--obviously a mistake. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#5
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Now that you enlightened archarch with the 'Grand' purpose, why not enlighten
him with an answer! ********************* "Mike" wrote: No, not a mistake. The purpose of beta software is to test, and updating to the latest beta and finding an error like this is what betas are for. This is a good thing. "archarch" wrote: I am having the same problem and everything was working fine. I too updated to Beta2--obviously a mistake. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#6
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Greetings,
I also updated to B2TR today, and have had mixed results opening files. I can open Word and Publisher files just fine, but not Excel ...or so I thought. When I click on an Excel file, the main program opens to a blank page. Although there's no indication that anything is going on, an entire minute later the document suddenly opens. I triied opening Excel first, then opening a file, and to my surprise it loads in seconds as it should. It's just really sluggish when opening the program from an Excel file. Disabling antivirus doesn't seem to make any difference. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#7
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I have the exact same problem with Beta2 technical. I can't open Excel files
I created with the previous version of the beta. Excel tells me my Virus Program is the problem. I'm using Norton Internet Security 2006 (latest updates version 9.1.0.33) Obviously something is wrong with Excel. Can we turn off this feature? if I want to open a file with a suspected virus, I should be able to. I appreciate Microsoft trying to "help" me but sometimes I don't want the help. We should be allowed to disable these so called"helpful" features. I also sometimes DO NOT WANT the auto format assumptions made by Office when I cut and paste text from somewhere else. I hate having to paste in to notepad so I get back my "paste special" function to drop the text in as unformated. Sometimes all the "extra value" that gets added is a hinderance not a help. "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#8
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I also sometimes DO NOT WANT the auto format assumptions made by
Office when I cut and paste text from somewhere else. I hate having to paste in to notepad so I get back my "paste special" function to drop the text in as unformated. Sometimes all the "extra value" that gets added is a hinderance not a help. Hello, Chris. I think there may be an easier solution than pasting and copying from Windows Notepad. Perhaps when you have pasted something into a Microsoft application and have noticed a little icon that appears next to the pasted block? If you click on this icon you will be presented with a drop-down menu and I believe that these options will address your concern. The options allow you to apply either the source or destination formatting to the pasted block. Hope this helps. By the way, thanks for the detail on disabling Norton AntiVirus in Excel so that we can load our documents. There are a ton of postings relating to this issue, unfortunately the word is not getting back to all of the posters. Too bad the newsgroup server cannot automatically match and link relevant threads to a newly posted question! |
#9
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I have the same problem... I have submitted a message to the Dev team's
Blog... I will post the response (If I recieve one)... Other than a few minor issues like this, I am fairly happy with the new versions of the Office suite. Happy bug hunting! "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#10
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Same problem here. Using Norton AV 2007 I disabled the MS Office start up
virus scan and all is working good now - but not ideal! "Steve_Mc" wrote: I have the same problem... I have submitted a message to the Dev team's Blog... I will post the response (If I recieve one)... Other than a few minor issues like this, I am fairly happy with the new versions of the Office suite. Happy bug hunting! "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#11
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Posted to microsoft.public.excel.misc
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![]() "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair So, as anyone found a solution to this problem, cause obviously I am suffering the same dilema? |
#12
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Yes, WandS has it right as well. Looks like you have to disable the MS
Office start up virus scan feature in Norton Anti Virus (uncheck the box under Options - Norton Anti Virus - Miscellaneous - Turn on Office Plug-in on) restart the computer and then the documents open. Fun huh? "Nicodemus" wrote: "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair So, as anyone found a solution to this problem, cause obviously I am suffering the same dilema? |
#13
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Hello All.
I also have a similar/same problem. I have been using Beta 2007 and very happy with it. However my computer crashed a few days ago and I had to reinstall everything and now that I have reinstalled Beta 2007 to the latest version I cannot open my 2007 excel files that were created with the previous 2007 version I was using. I receive an error msg and when I look into the error report it states €śMicrosoft has reviewed this error report and determined that this problem will be fixed in an upcoming 2007 Microsoft Office System Beta release.€ť Which is great but I need this excel document for work and worry I may have lost everything and have some late nights redoing everything. I am not using Norton (as I have read it may cause problems) I also have disconnected my antivirus and still have same error. I could really use some help. Thanks "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
#14
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Hello CB,
You are not using Norton AntiVirus, but the problem may be similar. Does your antivirus program have a feature that plugs into Microsoft Office? It may be worth exploring your antivirus options given that WandS and Chris Powell's answers are clearing up this problem for a lot of us. ************** "Canadianboy" wrote: Hello All. I also have a similar/same problem. I have been using Beta 2007 and very happy with it. However my computer crashed a few days ago and I had to reinstall everything and now that I have reinstalled Beta 2007 to the latest version I cannot open my 2007 excel files that were created with the previous 2007 version I was using. I receive an error msg and when I look into the error report it states €śMicrosoft has reviewed this error report and determined that this problem will be fixed in an upcoming 2007 Microsoft Office System Beta release.€ť Which is great but I need this excel document for work and worry I may have lost everything and have some late nights redoing everything. I am not using Norton (as I have read it may cause problems) I also have disconnected my antivirus and still have same error. I could really use some help. Thanks "Alistair" wrote: Hello all, Up until a couple of hours ago- everything worked great- using the beta 2007 ms office. I just updated the beta version with the Beta2 teachnical refresh- & I can't open any excel files or word files- not one! the error says that there is a conflict with my anti -virus program & that the file is corrupted, so I disabled the anti-virus program& tried to open them again- same problem- every single file effected. Has anyone else encountered this problem? Any solutions? ...Alistair |
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