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#1
Posted to microsoft.public.excel.setup
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Cannot install excel
Please help! I am an absolute novice so a very basic reply would be very
helpful. My problem is that I installed Windows xp professional version 2002 and then downloaded service pack 2. My husband has noticed that we no longer have excel on the computer so I put the original Windows disk in and clicked "install excel". I then got a message saying "setup cannot continue because the version of Windows on your computer is newer than the version on your CD" and then scary stuff about uninstalling and losing stuff I have saved. In my simple mind, I assume that I can just download an up to date version of excel via the microsoft website but I have searched and searched and cannot find how to do this. Please can anybody help? Many thanks, Ren. |
#2
Posted to microsoft.public.excel.setup
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Cannot install excel
Do a search on the computer for excel.exe. If you find that then you still
have excel on the computer and the short cut is missing from the start menu. If you do not have that file then you will need to reinstall excel -- John MOS Master Instructor Office 2000, 2002 & 2003 Please reply & rate any replies you get Ice Hockey rules (especially the Wightlink Raiders) "Ren" wrote: Please help! I am an absolute novice so a very basic reply would be very helpful. My problem is that I installed Windows xp professional version 2002 and then downloaded service pack 2. My husband has noticed that we no longer have excel on the computer so I put the original Windows disk in and clicked "install excel". I then got a message saying "setup cannot continue because the version of Windows on your computer is newer than the version on your CD" and then scary stuff about uninstalling and losing stuff I have saved. In my simple mind, I assume that I can just download an up to date version of excel via the microsoft website but I have searched and searched and cannot find how to do this. Please can anybody help? Many thanks, Ren. |
#3
Posted to microsoft.public.excel.setup
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Cannot install excel
Windows and Excel aren't the same thing.
Depending on how you installed WinXP Pro, you may have deleted Excel. If you did a complete install of WinXP Pro (reformatted the harddrive), you lost everything that existed on that harddrive (program files and data files). (Upgrading to WinXP Pro SP2 didn't play any role in this.) If you upgraded from a previous version of windows (not by formatting the harddrive), then all the program files and data files should have been safe--although (if I recall correctly), the upgrade tells you to back up your important data files before you upgrade--just in case something bad happens. So depending on what you did, excel could still be there on your harddrive. Try using windows start button|search to look for excel.exe If you find it, try doubleclicking on it and see if excel starts. If it does, then it sounds like you just lost the shortcut to start the program. You can rightclick on that found excel.exe and select Send To|desktop (create shortcut). And you may be happy. (Well, after you do the same for WinWord.exe and whatever else you wanted.) If you don't find this excel.exe, then it's gone and needs to be reinstalled. Instead of inserting the Windows XP Pro CD, you'll want to find the Office (whatever version you're running) CD and reinstall from there. But MS doesn't offer any free versions of excel (except for trial versions that have a limited life span) for download. (But they do offer free service pack upgrades to legally installed versions of Office.) Ren wrote: Please help! I am an absolute novice so a very basic reply would be very helpful. My problem is that I installed Windows xp professional version 2002 and then downloaded service pack 2. My husband has noticed that we no longer have excel on the computer so I put the original Windows disk in and clicked "install excel". I then got a message saying "setup cannot continue because the version of Windows on your computer is newer than the version on your CD" and then scary stuff about uninstalling and losing stuff I have saved. In my simple mind, I assume that I can just download an up to date version of excel via the microsoft website but I have searched and searched and cannot find how to do this. Please can anybody help? Many thanks, Ren. -- Dave Peterson |
#4
Posted to microsoft.public.excel.setup
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Cannot install excel
Thank you both for your help. I found it via search and have replaced the
shortcut on my desktop. This is the 1st time I have signed up to this forum and used it and am very grateful for the help. Ren. "Dave Peterson" wrote: Windows and Excel aren't the same thing. Depending on how you installed WinXP Pro, you may have deleted Excel. If you did a complete install of WinXP Pro (reformatted the harddrive), you lost everything that existed on that harddrive (program files and data files). (Upgrading to WinXP Pro SP2 didn't play any role in this.) If you upgraded from a previous version of windows (not by formatting the harddrive), then all the program files and data files should have been safe--although (if I recall correctly), the upgrade tells you to back up your important data files before you upgrade--just in case something bad happens. So depending on what you did, excel could still be there on your harddrive. Try using windows start button|search to look for excel.exe If you find it, try doubleclicking on it and see if excel starts. If it does, then it sounds like you just lost the shortcut to start the program. You can rightclick on that found excel.exe and select Send To|desktop (create shortcut). And you may be happy. (Well, after you do the same for WinWord.exe and whatever else you wanted.) If you don't find this excel.exe, then it's gone and needs to be reinstalled. Instead of inserting the Windows XP Pro CD, you'll want to find the Office (whatever version you're running) CD and reinstall from there. But MS doesn't offer any free versions of excel (except for trial versions that have a limited life span) for download. (But they do offer free service pack upgrades to legally installed versions of Office.) Ren wrote: Please help! I am an absolute novice so a very basic reply would be very helpful. My problem is that I installed Windows xp professional version 2002 and then downloaded service pack 2. My husband has noticed that we no longer have excel on the computer so I put the original Windows disk in and clicked "install excel". I then got a message saying "setup cannot continue because the version of Windows on your computer is newer than the version on your CD" and then scary stuff about uninstalling and losing stuff I have saved. In my simple mind, I assume that I can just download an up to date version of excel via the microsoft website but I have searched and searched and cannot find how to do this. Please can anybody help? Many thanks, Ren. -- Dave Peterson |
#5
Posted to microsoft.public.excel.setup
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Cannot install excel
Glad you found it.
You may want to look for that Office CD, too. Someday you may need it <bg. Ren wrote: Thank you both for your help. I found it via search and have replaced the shortcut on my desktop. This is the 1st time I have signed up to this forum and used it and am very grateful for the help. Ren. "Dave Peterson" wrote: Windows and Excel aren't the same thing. Depending on how you installed WinXP Pro, you may have deleted Excel. If you did a complete install of WinXP Pro (reformatted the harddrive), you lost everything that existed on that harddrive (program files and data files). (Upgrading to WinXP Pro SP2 didn't play any role in this.) If you upgraded from a previous version of windows (not by formatting the harddrive), then all the program files and data files should have been safe--although (if I recall correctly), the upgrade tells you to back up your important data files before you upgrade--just in case something bad happens. So depending on what you did, excel could still be there on your harddrive. Try using windows start button|search to look for excel.exe If you find it, try doubleclicking on it and see if excel starts. If it does, then it sounds like you just lost the shortcut to start the program. You can rightclick on that found excel.exe and select Send To|desktop (create shortcut). And you may be happy. (Well, after you do the same for WinWord.exe and whatever else you wanted.) If you don't find this excel.exe, then it's gone and needs to be reinstalled. Instead of inserting the Windows XP Pro CD, you'll want to find the Office (whatever version you're running) CD and reinstall from there. But MS doesn't offer any free versions of excel (except for trial versions that have a limited life span) for download. (But they do offer free service pack upgrades to legally installed versions of Office.) Ren wrote: Please help! I am an absolute novice so a very basic reply would be very helpful. My problem is that I installed Windows xp professional version 2002 and then downloaded service pack 2. My husband has noticed that we no longer have excel on the computer so I put the original Windows disk in and clicked "install excel". I then got a message saying "setup cannot continue because the version of Windows on your computer is newer than the version on your CD" and then scary stuff about uninstalling and losing stuff I have saved. In my simple mind, I assume that I can just download an up to date version of excel via the microsoft website but I have searched and searched and cannot find how to do this. Please can anybody help? Many thanks, Ren. -- Dave Peterson -- Dave Peterson |
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