When one of my users opens an Excel document, Excel opens up, but the
document doesn't. It just sits on the grey 'background' screen.

I tried logged onto his machine as admin and it works OK, so it seems to be
something specific to his account.

I ran detect & repair (just in case!) but this didn't make any difference.

Any ideas?

Cheers.

Maybe it opens, but is just off the viewable window????

Try window|arrange|tiled (and resize the way you like).

If that doesn't fix it, then maybe....

Sometimes one of these works when you're having trouble with double clicking on
the file in windows explorer:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

Maybe one of these will work for you.

Stevie wrote:

When one of my users opens an Excel document, Excel opens up, but the
document doesn't. It just sits on the grey 'background' screen.

I tried logged onto his machine as admin and it works OK, so it seems to be
something specific to his account.

I ran detect & repair (just in case!) but this didn't make any difference.

Any ideas?

Cheers.

--

Dave Peterson