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Good afternoon
I have read through the historic threads and am aware that I am asking a very similar (if not the same!!!) question that others have, but i have a problem that I just can't seem to get my head around... Cells AB5:AB67 contain week numbers Cells N5:N67 contain the result of a formula that is providing a daily average of telephone calls answered. I am using the following formula to calculate that if the calls were answered within week 37, to return the value of the average number of calls taken within this week. As I am looking at a fixed period for the next 12 weeks, I have a table that has all the formulas entered in order that as the daily stats are available I can enter the numbers and the rest is produced automatically. For this reason some of the cells contain a zero which is resulting in a return of #DIV/01!. I thought this formula would remove this, but it doesn't. =AVERAGE(IF('Call Handling Data'!$AB$5:$AB$67=37,(IF(ISNUMBER('Call Handling Data'!$N$5:$N$67),'Call Handling Data'!$N$5:$N$67)))) (Entered as an array) Please can somebody help me ?!?! Many thanks |
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