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#1
Posted to microsoft.public.excel.programming
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Report Website problems and experiences
I reported the problem last week of the email not working properly. I was
asked to send mycomments to the website below using the case number SRX1110134208ID. I recommend alld user to respond to this case number with their comments. I think it is silly that Microsfot doesn't maintain their own website properly and it take almost 2 weeks to fix problems that affect thousand of customers. https://support.microsoft.com/contac...WS=managermail |
#2
Posted to microsoft.public.excel.programming
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Report Website problems and experiences
In message of Sat,
29 Aug 2009 05:14:03 in microsoft.public.excel.programming, Joel writes I reported the problem last week of the email not working properly. I was What problem? Where and how did you report it? asked to send mycomments to the website below using the case number SRX1110134208ID. I recommend alld user to respond to this case number with their comments. I think it is silly that Microsfot doesn't maintain their own website properly and it take almost 2 weeks to fix problems that affect thousand of customers. https://support.microsoft.com/contac...?scid=sw;en;13 89&WS=managermail -- Walter Briscoe |
#3
Posted to microsoft.public.excel.programming
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Report Website problems and experiences
I didn't get any email indicating when somebody responded to my posting. I
went to the discussion group and saw the responses but didn't get the normal email indicating there was a response. this is not the 1st time this has happened and it usually takes a week before it gets fixed. This time it didn't get fixed and I reported the problem to microsoft by email on one of the microsoft's support pages. the responding back in a few hours and asked additional questions which I immediately answered. three days later they sent another email indicating there were problems with the emails from the discussion group. It took another 1-1/2 days to get fixed. "Walter Briscoe" wrote: In message of Sat, 29 Aug 2009 05:14:03 in microsoft.public.excel.programming, Joel writes I reported the problem last week of the email not working properly. I was What problem? Where and how did you report it? asked to send mycomments to the website below using the case number SRX1110134208ID. I recommend alld user to respond to this case number with their comments. I think it is silly that Microsfot doesn't maintain their own website properly and it take almost 2 weeks to fix problems that affect thousand of customers. https://support.microsoft.com/contac...?scid=sw;en;13 89&WS=managermail -- Walter Briscoe |
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