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Default Run Time Error 1004

I have a user that is using an Excel Application. This
application does have programming behind it, but nothing
too difficult, mainly automatic saves and bringing up
other worksheets when a button is clicked. One user that
is off-site gets a run-time error 1004 when clicking some
of the buttons. I have tested on a computer that was
built exactly like his and do not receive that error.
Would a downloaded screensaver, wallpaper, games, anything
cause this to happen? I don't understand why I'm not
getting the error, but he is.

Thanks in advance,
Trisha
 
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