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#1
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Program carshes on opening a file
I have Office XP and recently when I try to open a file via FileOpen I get
the hourglass continuously on the screen and nothing happens. If I click anywhere while the hourglass is showing, "program not responding" comes up on the title bar. I can open a file by going into Windows Explorer and double clicking it. Also, having opened a file via Explorer if I try to Save As the program again stops responding. Anyone know why this is happening and how to put this right. Same thing happens in Word! Many thanks. Al |
#2
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Program carshes on opening a file
Maybe...
http://support.microsoft.com/default.aspx/kb/918165 Problems in Windows Explorer or the Windows shell after you install security update MS06-015 Microsoft Patch Snafu Grows, Users Seek Workaround http://www.techweb.com/wire/security/185303742 There's a link to Kelly's Korner in that article: http://www.kellys-korner-xp.com/xp_tweaks.htm Scroll down to near the bottom of the list--find #383. On the righthand side is: HP's Share-to-Web Software - Fix More info: (MS06-015) It's a link to a .vbs (scripting file) that updates the registry to fix the problem if it was caused by the HP software. PE wrote: I have Office XP and recently when I try to open a file via FileOpen I get the hourglass continuously on the screen and nothing happens. If I click anywhere while the hourglass is showing, "program not responding" comes up on the title bar. I can open a file by going into Windows Explorer and double clicking it. Also, having opened a file via Explorer if I try to Save As the program again stops responding. Anyone know why this is happening and how to put this right. Same thing happens in Word! Many thanks. Al -- Dave Peterson |
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