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Every time I open word or excel, the application asks me to save either book1
or doc1. I click OK to clear the screen (cancel isn't an option). It saves it and then prompts me again to save book1 or doc1. It continues this loop and I can't close the application unless I go through the task manager. |
#2
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Dear Kollin,
It is a macro virus. You can disable the macros by using Tools-Macros-Security and click on High. Then excel will ask whether to run the macro or disable. Select not to run. OR You can search for "Personal.xls" file in you Hard disk and delete it. It might contain the macro virus. OR Install a latest antivirus and scan all files. With kind regards. Bye. NAVEEN "Kollin" wrote: Every time I open word or excel, the application asks me to save either book1 or doc1. I click OK to clear the screen (cancel isn't an option). It saves it and then prompts me again to save book1 or doc1. It continues this loop and I can't close the application unless I go through the task manager. |
#3
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It doesn't have to be a macro virus. It could just be a poorly designed macro.
If you close excel and reopen in safe mode: close excel windows start button|Run excel /safe and test it out, do you have the same problem. If it works ok, then you may want to do some detective work to find out what the cause is: Chip Pearson has some notes on how to diagnose startup errors at: http://www.cpearson.com/excel/StartupErrors.htm And Jan Karel Pieterse has more notes at: http://www.jkp-ads.com/Articles/StartupProblems.htm Kollin wrote: Every time I open word or excel, the application asks me to save either book1 or doc1. I click OK to clear the screen (cancel isn't an option). It saves it and then prompts me again to save book1 or doc1. It continues this loop and I can't close the application unless I go through the task manager. -- Dave Peterson |
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