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JLesemann
 
Posts: n/a
Default Excel 2003 crashes when opening

When I try to access Excel, I get the message that "Microsoft Office Excel
has encountered a problem and needs to close. We are sorry for the
inconvenience." The error report contains the following:

Error signature
AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f
ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f
fDebug: 0 Offset: 000bc3b7

The Event Viewer - Application gives me the following error information:
Date: 9/8/2005
Source: Microsoft Office 11
Time: 10:37:32AM
Category: None
Type: Error
Event ID: 1000
User N/A
Computer: BigDog

Description:
Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f,
faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0,
fault address 0x000bc3b7.

Data (in Bytes)
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 65 00 78 00 63 00 .e.x.c.
0030: 65 00 6c 00 2e 00 65 00 e.l...e.
0038: 78 00 65 00 20 00 31 00 x.e. .1.
0040: 31 00 2e 00 30 00 2e 00 1...0...
0048: 36 00 33 00 35 00 35 00 6.3.5.5.
0050: 2e 00 30 00 20 00 34 00 ..0. .4.
0058: 30 00 61 00 61 00 39 00 0.a.a.9.
0060: 37 00 39 00 66 00 20 00 7.9.f. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 78 00 63 00 65 00 6c 00 x.c.e.l.
0078: 2e 00 65 00 78 00 65 00 ..e.x.e.
0080: 20 00 31 00 31 00 2e 00 .1.1...
0088: 30 00 2e 00 36 00 33 00 0...6.3.
0090: 35 00 35 00 2e 00 30 00 5.5...0.
0098: 20 00 34 00 30 00 61 00 .4.0.a.
00a0: 61 00 39 00 37 00 39 00 a.9.7.9.
00a8: 66 00 20 00 66 00 44 00 f. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 62 00 63 00 33 00 62 00 b.c.3.b.
00e0: 37 00 0d 00 0a 00 7.....

Data (in words)
0000: 00700041 006c0070 00630069 00740061
0010: 006f0069 0020006e 00610046 006c0069
0020: 00720075 00200065 00650020 00630078
0030: 006c0065 0065002e 00650078 00310020
0040: 002e0031 002e0030 00330036 00350035
0050: 0030002e 00340020 00610030 00390061
0060: 00390037 00200066 006e0069 00650020
0070: 00630078 006c0065 0065002e 00650078
0080: 00310020 002e0031 002e0030 00330036
0090: 00350035 0030002e 00340020 00610030
00a0: 00390061 00390037 00200066 00440066
00b0: 00620065 00670075 00300020 00610020
00c0: 00200074 0066006f 00730066 00740065
00d0: 00300020 00300030 00630062 00620033
00e0: 000d0037 000a

This happens evey time I try to access Excel. The only way that I access
Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however all
addins are re-marked when I exit and re-enter Excel (safe mode as well since
I am unable to access Excel in normal mode).

I have also tried repairing Excel / Office & have tried re-installing Excel
over the top of the existing installation. However, I have not tried to
completely uninstall and then re-install.

Please advise - this is quite frustrating!

Thank you!

  #2   Report Post  
Anne Troy
 
Posts: n/a
Default

Try the different items here, J:
http://www.officearticles.com/excel/...soft_excel.htm
************
Anne Troy
www.OfficeArticles.com

"JLesemann" wrote in message
...
When I try to access Excel, I get the message that "Microsoft Office Excel
has encountered a problem and needs to close. We are sorry for the
inconvenience." The error report contains the following:

Error signature
AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f
ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f
fDebug: 0 Offset: 000bc3b7

The Event Viewer - Application gives me the following error information:
Date: 9/8/2005
Source: Microsoft Office 11
Time: 10:37:32AM
Category: None
Type: Error
Event ID: 1000
User N/A
Computer: BigDog

Description:
Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f,
faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0,
fault address 0x000bc3b7.

Data (in Bytes)
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 65 00 78 00 63 00 .e.x.c.
0030: 65 00 6c 00 2e 00 65 00 e.l...e.
0038: 78 00 65 00 20 00 31 00 x.e. .1.
0040: 31 00 2e 00 30 00 2e 00 1...0...
0048: 36 00 33 00 35 00 35 00 6.3.5.5.
0050: 2e 00 30 00 20 00 34 00 ..0. .4.
0058: 30 00 61 00 61 00 39 00 0.a.a.9.
0060: 37 00 39 00 66 00 20 00 7.9.f. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 78 00 63 00 65 00 6c 00 x.c.e.l.
0078: 2e 00 65 00 78 00 65 00 ..e.x.e.
0080: 20 00 31 00 31 00 2e 00 .1.1...
0088: 30 00 2e 00 36 00 33 00 0...6.3.
0090: 35 00 35 00 2e 00 30 00 5.5...0.
0098: 20 00 34 00 30 00 61 00 .4.0.a.
00a0: 61 00 39 00 37 00 39 00 a.9.7.9.
00a8: 66 00 20 00 66 00 44 00 f. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 62 00 63 00 33 00 62 00 b.c.3.b.
00e0: 37 00 0d 00 0a 00 7.....

Data (in words)
0000: 00700041 006c0070 00630069 00740061
0010: 006f0069 0020006e 00610046 006c0069
0020: 00720075 00200065 00650020 00630078
0030: 006c0065 0065002e 00650078 00310020
0040: 002e0031 002e0030 00330036 00350035
0050: 0030002e 00340020 00610030 00390061
0060: 00390037 00200066 006e0069 00650020
0070: 00630078 006c0065 0065002e 00650078
0080: 00310020 002e0031 002e0030 00330036
0090: 00350035 0030002e 00340020 00610030
00a0: 00390061 00390037 00200066 00440066
00b0: 00620065 00670075 00300020 00610020
00c0: 00200074 0066006f 00730066 00740065
00d0: 00300020 00300030 00630062 00620033
00e0: 000d0037 000a

This happens evey time I try to access Excel. The only way that I access
Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however
all
addins are re-marked when I exit and re-enter Excel (safe mode as well
since
I am unable to access Excel in normal mode).

I have also tried repairing Excel / Office & have tried re-installing
Excel
over the top of the existing installation. However, I have not tried to
completely uninstall and then re-install.

Please advise - this is quite frustrating!

Thank you!



  #3   Report Post  
JLesemann
 
Posts: n/a
Default

Anne -

Thank you! I wound up having to rename the Excel folder in the registry - I
am currently running 2003 but still had folders for 8, 9, & 10. Went ahead
and labled them all.

I appreciate your help!

Jay

"Anne Troy" wrote:

Try the different items here, J:
http://www.officearticles.com/excel/...soft_excel.htm
************
Anne Troy
www.OfficeArticles.com

"JLesemann" wrote in message
...
When I try to access Excel, I get the message that "Microsoft Office Excel
has encountered a problem and needs to close. We are sorry for the
inconvenience." The error report contains the following:

Error signature
AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f
ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f
fDebug: 0 Offset: 000bc3b7

The Event Viewer - Application gives me the following error information:
Date: 9/8/2005
Source: Microsoft Office 11
Time: 10:37:32AM
Category: None
Type: Error
Event ID: 1000
User N/A
Computer: BigDog

Description:
Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f,
faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0,
fault address 0x000bc3b7.

Data (in Bytes)
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 65 00 78 00 63 00 .e.x.c.
0030: 65 00 6c 00 2e 00 65 00 e.l...e.
0038: 78 00 65 00 20 00 31 00 x.e. .1.
0040: 31 00 2e 00 30 00 2e 00 1...0...
0048: 36 00 33 00 35 00 35 00 6.3.5.5.
0050: 2e 00 30 00 20 00 34 00 ..0. .4.
0058: 30 00 61 00 61 00 39 00 0.a.a.9.
0060: 37 00 39 00 66 00 20 00 7.9.f. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 78 00 63 00 65 00 6c 00 x.c.e.l.
0078: 2e 00 65 00 78 00 65 00 ..e.x.e.
0080: 20 00 31 00 31 00 2e 00 .1.1...
0088: 30 00 2e 00 36 00 33 00 0...6.3.
0090: 35 00 35 00 2e 00 30 00 5.5...0.
0098: 20 00 34 00 30 00 61 00 .4.0.a.
00a0: 61 00 39 00 37 00 39 00 a.9.7.9.
00a8: 66 00 20 00 66 00 44 00 f. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 62 00 63 00 33 00 62 00 b.c.3.b.
00e0: 37 00 0d 00 0a 00 7.....

Data (in words)
0000: 00700041 006c0070 00630069 00740061
0010: 006f0069 0020006e 00610046 006c0069
0020: 00720075 00200065 00650020 00630078
0030: 006c0065 0065002e 00650078 00310020
0040: 002e0031 002e0030 00330036 00350035
0050: 0030002e 00340020 00610030 00390061
0060: 00390037 00200066 006e0069 00650020
0070: 00630078 006c0065 0065002e 00650078
0080: 00310020 002e0031 002e0030 00330036
0090: 00350035 0030002e 00340020 00610030
00a0: 00390061 00390037 00200066 00440066
00b0: 00620065 00670075 00300020 00610020
00c0: 00200074 0066006f 00730066 00740065
00d0: 00300020 00300030 00630062 00620033
00e0: 000d0037 000a

This happens evey time I try to access Excel. The only way that I access
Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however
all
addins are re-marked when I exit and re-enter Excel (safe mode as well
since
I am unable to access Excel in normal mode).

I have also tried repairing Excel / Office & have tried re-installing
Excel
over the top of the existing installation. However, I have not tried to
completely uninstall and then re-install.

Please advise - this is quite frustrating!

Thank you!




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