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#1
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Excel 2003 crashes when opening
When I try to access Excel, I get the message that "Microsoft Office Excel
has encountered a problem and needs to close. We are sorry for the inconvenience." The error report contains the following: Error signature AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f fDebug: 0 Offset: 000bc3b7 The Event Viewer - Application gives me the following error information: Date: 9/8/2005 Source: Microsoft Office 11 Time: 10:37:32AM Category: None Type: Error Event ID: 1000 User N/A Computer: BigDog Description: Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f, faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0, fault address 0x000bc3b7. Data (in Bytes) 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 65 00 78 00 63 00 .e.x.c. 0030: 65 00 6c 00 2e 00 65 00 e.l...e. 0038: 78 00 65 00 20 00 31 00 x.e. .1. 0040: 31 00 2e 00 30 00 2e 00 1...0... 0048: 36 00 33 00 35 00 35 00 6.3.5.5. 0050: 2e 00 30 00 20 00 34 00 ..0. .4. 0058: 30 00 61 00 61 00 39 00 0.a.a.9. 0060: 37 00 39 00 66 00 20 00 7.9.f. . 0068: 69 00 6e 00 20 00 65 00 i.n. .e. 0070: 78 00 63 00 65 00 6c 00 x.c.e.l. 0078: 2e 00 65 00 78 00 65 00 ..e.x.e. 0080: 20 00 31 00 31 00 2e 00 .1.1... 0088: 30 00 2e 00 36 00 33 00 0...6.3. 0090: 35 00 35 00 2e 00 30 00 5.5...0. 0098: 20 00 34 00 30 00 61 00 .4.0.a. 00a0: 61 00 39 00 37 00 39 00 a.9.7.9. 00a8: 66 00 20 00 66 00 44 00 f. .f.D. 00b0: 65 00 62 00 75 00 67 00 e.b.u.g. 00b8: 20 00 30 00 20 00 61 00 .0. .a. 00c0: 74 00 20 00 6f 00 66 00 t. .o.f. 00c8: 66 00 73 00 65 00 74 00 f.s.e.t. 00d0: 20 00 30 00 30 00 30 00 .0.0.0. 00d8: 62 00 63 00 33 00 62 00 b.c.3.b. 00e0: 37 00 0d 00 0a 00 7..... Data (in words) 0000: 00700041 006c0070 00630069 00740061 0010: 006f0069 0020006e 00610046 006c0069 0020: 00720075 00200065 00650020 00630078 0030: 006c0065 0065002e 00650078 00310020 0040: 002e0031 002e0030 00330036 00350035 0050: 0030002e 00340020 00610030 00390061 0060: 00390037 00200066 006e0069 00650020 0070: 00630078 006c0065 0065002e 00650078 0080: 00310020 002e0031 002e0030 00330036 0090: 00350035 0030002e 00340020 00610030 00a0: 00390061 00390037 00200066 00440066 00b0: 00620065 00670075 00300020 00610020 00c0: 00200074 0066006f 00730066 00740065 00d0: 00300020 00300030 00630062 00620033 00e0: 000d0037 000a This happens evey time I try to access Excel. The only way that I access Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however all addins are re-marked when I exit and re-enter Excel (safe mode as well since I am unable to access Excel in normal mode). I have also tried repairing Excel / Office & have tried re-installing Excel over the top of the existing installation. However, I have not tried to completely uninstall and then re-install. Please advise - this is quite frustrating! Thank you! |
#2
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Try the different items here, J:
http://www.officearticles.com/excel/...soft_excel.htm ************ Anne Troy www.OfficeArticles.com "JLesemann" wrote in message ... When I try to access Excel, I get the message that "Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience." The error report contains the following: Error signature AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f fDebug: 0 Offset: 000bc3b7 The Event Viewer - Application gives me the following error information: Date: 9/8/2005 Source: Microsoft Office 11 Time: 10:37:32AM Category: None Type: Error Event ID: 1000 User N/A Computer: BigDog Description: Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f, faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0, fault address 0x000bc3b7. Data (in Bytes) 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 65 00 78 00 63 00 .e.x.c. 0030: 65 00 6c 00 2e 00 65 00 e.l...e. 0038: 78 00 65 00 20 00 31 00 x.e. .1. 0040: 31 00 2e 00 30 00 2e 00 1...0... 0048: 36 00 33 00 35 00 35 00 6.3.5.5. 0050: 2e 00 30 00 20 00 34 00 ..0. .4. 0058: 30 00 61 00 61 00 39 00 0.a.a.9. 0060: 37 00 39 00 66 00 20 00 7.9.f. . 0068: 69 00 6e 00 20 00 65 00 i.n. .e. 0070: 78 00 63 00 65 00 6c 00 x.c.e.l. 0078: 2e 00 65 00 78 00 65 00 ..e.x.e. 0080: 20 00 31 00 31 00 2e 00 .1.1... 0088: 30 00 2e 00 36 00 33 00 0...6.3. 0090: 35 00 35 00 2e 00 30 00 5.5...0. 0098: 20 00 34 00 30 00 61 00 .4.0.a. 00a0: 61 00 39 00 37 00 39 00 a.9.7.9. 00a8: 66 00 20 00 66 00 44 00 f. .f.D. 00b0: 65 00 62 00 75 00 67 00 e.b.u.g. 00b8: 20 00 30 00 20 00 61 00 .0. .a. 00c0: 74 00 20 00 6f 00 66 00 t. .o.f. 00c8: 66 00 73 00 65 00 74 00 f.s.e.t. 00d0: 20 00 30 00 30 00 30 00 .0.0.0. 00d8: 62 00 63 00 33 00 62 00 b.c.3.b. 00e0: 37 00 0d 00 0a 00 7..... Data (in words) 0000: 00700041 006c0070 00630069 00740061 0010: 006f0069 0020006e 00610046 006c0069 0020: 00720075 00200065 00650020 00630078 0030: 006c0065 0065002e 00650078 00310020 0040: 002e0031 002e0030 00330036 00350035 0050: 0030002e 00340020 00610030 00390061 0060: 00390037 00200066 006e0069 00650020 0070: 00630078 006c0065 0065002e 00650078 0080: 00310020 002e0031 002e0030 00330036 0090: 00350035 0030002e 00340020 00610030 00a0: 00390061 00390037 00200066 00440066 00b0: 00620065 00670075 00300020 00610020 00c0: 00200074 0066006f 00730066 00740065 00d0: 00300020 00300030 00630062 00620033 00e0: 000d0037 000a This happens evey time I try to access Excel. The only way that I access Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however all addins are re-marked when I exit and re-enter Excel (safe mode as well since I am unable to access Excel in normal mode). I have also tried repairing Excel / Office & have tried re-installing Excel over the top of the existing installation. However, I have not tried to completely uninstall and then re-install. Please advise - this is quite frustrating! Thank you! |
#3
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Anne -
Thank you! I wound up having to rename the Excel folder in the registry - I am currently running 2003 but still had folders for 8, 9, & 10. Went ahead and labled them all. I appreciate your help! Jay "Anne Troy" wrote: Try the different items here, J: http://www.officearticles.com/excel/...soft_excel.htm ************ Anne Troy www.OfficeArticles.com "JLesemann" wrote in message ... When I try to access Excel, I get the message that "Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience." The error report contains the following: Error signature AppName: excel.exe AppVer: 11.0.6355.0 AppStamp:40aa979f ModName: excel.exe ModVer: 11.0.6355.0 ModStamp:40aa979f fDebug: 0 Offset: 000bc3b7 The Event Viewer - Application gives me the following error information: Date: 9/8/2005 Source: Microsoft Office 11 Time: 10:37:32AM Category: None Type: Error Event ID: 1000 User N/A Computer: BigDog Description: Faulting application excel.exe, version 11.0.6355.0, stamp 40aa979f, faulting module excel.exe, version 11.0.6355.0, stamp 40aa979f, debug? 0, fault address 0x000bc3b7. Data (in Bytes) 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 65 00 78 00 63 00 .e.x.c. 0030: 65 00 6c 00 2e 00 65 00 e.l...e. 0038: 78 00 65 00 20 00 31 00 x.e. .1. 0040: 31 00 2e 00 30 00 2e 00 1...0... 0048: 36 00 33 00 35 00 35 00 6.3.5.5. 0050: 2e 00 30 00 20 00 34 00 ..0. .4. 0058: 30 00 61 00 61 00 39 00 0.a.a.9. 0060: 37 00 39 00 66 00 20 00 7.9.f. . 0068: 69 00 6e 00 20 00 65 00 i.n. .e. 0070: 78 00 63 00 65 00 6c 00 x.c.e.l. 0078: 2e 00 65 00 78 00 65 00 ..e.x.e. 0080: 20 00 31 00 31 00 2e 00 .1.1... 0088: 30 00 2e 00 36 00 33 00 0...6.3. 0090: 35 00 35 00 2e 00 30 00 5.5...0. 0098: 20 00 34 00 30 00 61 00 .4.0.a. 00a0: 61 00 39 00 37 00 39 00 a.9.7.9. 00a8: 66 00 20 00 66 00 44 00 f. .f.D. 00b0: 65 00 62 00 75 00 67 00 e.b.u.g. 00b8: 20 00 30 00 20 00 61 00 .0. .a. 00c0: 74 00 20 00 6f 00 66 00 t. .o.f. 00c8: 66 00 73 00 65 00 74 00 f.s.e.t. 00d0: 20 00 30 00 30 00 30 00 .0.0.0. 00d8: 62 00 63 00 33 00 62 00 b.c.3.b. 00e0: 37 00 0d 00 0a 00 7..... Data (in words) 0000: 00700041 006c0070 00630069 00740061 0010: 006f0069 0020006e 00610046 006c0069 0020: 00720075 00200065 00650020 00630078 0030: 006c0065 0065002e 00650078 00310020 0040: 002e0031 002e0030 00330036 00350035 0050: 0030002e 00340020 00610030 00390061 0060: 00390037 00200066 006e0069 00650020 0070: 00630078 006c0065 0065002e 00650078 0080: 00310020 002e0031 002e0030 00330036 0090: 00350035 0030002e 00340020 00610030 00a0: 00390061 00390037 00200066 00440066 00b0: 00620065 00670075 00300020 00610020 00c0: 00200074 0066006f 00730066 00740065 00d0: 00300020 00300030 00630062 00620033 00e0: 000d0037 000a This happens evey time I try to access Excel. The only way that I access Excel is in Safe Mode. While in Safe Mode, I uncheck all add-ins however all addins are re-marked when I exit and re-enter Excel (safe mode as well since I am unable to access Excel in normal mode). I have also tried repairing Excel / Office & have tried re-installing Excel over the top of the existing installation. However, I have not tried to completely uninstall and then re-install. Please advise - this is quite frustrating! Thank you! |
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