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NEED HELP - Calculating dates and times
Hello,
Below is an example of my spreadsheet... RecvdDate RecvdTime ClosedDateClosedTimeCall Duration 9/3/2004 10:39:22 9/3/2004 12:35:37 (Need formula) 5/9/2005 16:00:52 5/12/2005 14:34:47 5/12/2005 11:57:11 5/12/2005 12:48:35 5/12/2005 12:55:53 5/12/2005 14:51:19 5/13/2005 13:39:08 5/16/2005 15:21:58 5/17/2005 16:58:59 5/25/2005 13:00:01 I need to determine the hours it takes to resolve a Help Desk issue. I hope that you can help me with this. Sandy |
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