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Chris
 
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You were spot on thankyou very much

"Jim Rech" wrote:

I'd check under Control Panel, Regional Settings, Customize, Numbers to see
what the List Separator is. It sounds as if it is not a comma. Just a
guess.

--
Jim
"Chris" wrote in message
...
| Thanks Gary I had already looked at that. They are the same on both
| machines. Excel opens when she clicks on the csv it just doesnt import
| properly so you see all the fields separated by commas rather than being
| placed into appropiate columns.
|
| "Gary's Student" wrote:
|
| It is possibly a problem with the registration of .CSV files.
|
| Open any folder:
|
| Tools Folder Options... File Types
|
| Then carefully compare the .CSV registration information on a machine
that
| works correctly with one that does not.
|
| Good Luck
| --
| Gary's Student
|
|
| "Chris" wrote:
|
| Normally when you click on a csv file excel opens it witout problem.
However
| I have one user who when they click on the csv file finds that it open
in an
| unformatted state. In order to open the file properly she has to go
through
| the import process and place a tick in the comma section. When this
is done
| all the data is formatted correctly. I am able to open this file
without
| problem on my machine.
|
| In order to try and fix this I uninstalled and reinstalled office. I
also
| tried doing it under another profile on the same machine to see if it
was a
| profile problem. It also failed.
|
| Any ideas on what I can do to solve this?





 
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