I have a similar issue. We use a service request form to authorize purchases, work orders and changes. Right now its an Excel form and has to be printed, signed, scanned and emailed by the manager to the request department.

There is also a 2nd signature required for certain situations. As you can see the process is cumbersome to say the least.

Ultimately, I would like to be able to open the form from our intranet page, complete the form and forward it by email to the manager. The problem is, when the form arrives by email and the manager tries to sign it, there is a message that says the document cannot be signed because it was opened in "read only" mode yet I can edit other portions of the document with no problem.

I have removed the Protected Mode on excel and Outlook (this would not be viable in an organization our size anyway.) but I still get the error.

Anyone know why it says read only mode and how to get around this?