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Conditional Average...
Hi,
I am trying to calculate the average number of days it took my staff to complete various customer requests. I have the network days formula already done, but now I am trying to figure the average number of workdays for each type of request. For example, what was the average number of days it took to complete an address change, or cancel their account? the type of request is in column B, and the network days are figured in column H. I have Excel 2003, and can't seem to figure out how make it work so that it separates each type of request and creates the average number of networkdays. Thank you in advance :) |
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