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Default Excel 2007 and shortcuts not working

Hi

We are using Office 2007 and are experiencing problems with the shortcuts in
Excel 2007. When some of our users want to type a D (capital d) in a cell
through SHIFT+D it moves to the next cell in the row, this is also a problem
with E (capital e).
I can see that this is a known problem, but what's the solution?

/Lasse
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