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Excel comes up gray screen when first launched
I have a client with Excel 2007. When he tries to bring up a document, the
gray screen comes up. If he clicks on the document again- his data shows. He has to do this every time in order for the data to show unless he already has excel open and then he can pull from the list. I tried the suggestion in one of the posts about going to the control panel and selecting folder options etc..the only problem with that is once you append the "%1" to the end of the application command line it no longer recognizes older versions. I tried to put this solution into both xls and xlsx but it does not work. Now he gets a message that the xlsx file can not be found even after I've gone in and reset everything. Any suggestions would be appreciated. |
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