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#1
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I have computer that has Windows 2000 with Excel 2000. When the user closes
excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper |
#2
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I'd start by making sure that Excel is the culprit. Open up the Task Manager
and go to the Processes tab so you can see what processes are using how much CPU time. Then work with an Excel file that seems to cause the problem and see if it is Excel or something else bogging down the works. Could be something other than Excel, such as an almost full hard drive that the system is having to work hard to find room to save the file to. If you hadn't said that it only does this with Excel, I might have even suggested that the behavior might indicate virus operation, or a pending hardware failure. These are still not things that can be ruled out entirely at this point. It may be that Excel is using a portion of RAM that is not often used by other programs, and you have a problem with a RAM chip that has that area of memory on it. If it seems that it's Excel and only Excel that's related to this issue, you might try a repair installation of Office/Excel 2000 and see if that helps any. "Jasper Recto" wrote: I have computer that has Windows 2000 with Excel 2000. When the user closes excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper |
#3
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Check the size of the excel file. I recently saw one of mine that has the share
workbook facility on grow from 2 MB to 76 MB. When I turned off Sharing and opened and closed the document it shrank back to just under 2MB. The effect of having 70MB opening was a long delay in opening and closing the file. On Wed, 24 Sep 2008 08:37:20 -0400, "Jasper Recto" wrote: I have computer that has Windows 2000 with Excel 2000. When the user closes excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper -- Dave Mills There are 10 types of people, those that understand binary and those that don't. |
#4
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Very good point. I'd been thinking along the lines of "there is some
problem", while you have thought about "things may be working properly - but the file itself has changed". "Dave Mills" wrote: Check the size of the excel file. I recently saw one of mine that has the share workbook facility on grow from 2 MB to 76 MB. When I turned off Sharing and opened and closed the document it shrank back to just under 2MB. The effect of having 70MB opening was a long delay in opening and closing the file. On Wed, 24 Sep 2008 08:37:20 -0400, "Jasper Recto" wrote: I have computer that has Windows 2000 with Excel 2000. When the user closes excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper -- Dave Mills There are 10 types of people, those that understand binary and those that don't. |
#5
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The issues is not the size of the files. The files that I've open is less
than a 1MB. Also, it happens when I open a new document. Just the act of closing Excel causes the CPU usage to spike. I have checked an this only does it with Excel. Word, Outlook, Access and other programs don't do this, just Excel. Thanks, Jasper "JLatham" <HelpFrom @ Jlathamsite.com.(removethis) wrote in message ... Very good point. I'd been thinking along the lines of "there is some problem", while you have thought about "things may be working properly - but the file itself has changed". "Dave Mills" wrote: Check the size of the excel file. I recently saw one of mine that has the share workbook facility on grow from 2 MB to 76 MB. When I turned off Sharing and opened and closed the document it shrank back to just under 2MB. The effect of having 70MB opening was a long delay in opening and closing the file. On Wed, 24 Sep 2008 08:37:20 -0400, "Jasper Recto" wrote: I have computer that has Windows 2000 with Excel 2000. When the user closes excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper -- Dave Mills There are 10 types of people, those that understand binary and those that don't. |
#6
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In that case, my original suggestions are still valid.
#1 Use Task Manager to verify what process is using the CPU time when you shut down Excel. It may not be Excel itself - it could be an add-in within Excel. #2 Check the amount of available space on the hard drive you are writing to. It could be low. #3 If it is Excel, then using your original Office/Excel 2000 CDs, you should be able to do a repair installation (basically installing from the CD using the same settings you originally used). This can cause some updates to require re-installation after the repairs are complete. #4 There may be a hardware issue with memory (RAM) involved. A good test for your memory is Memtest86, available as a free download from: http://www.memtest86.com/ once you start running it, it will run until you stop it. The longer you allow it to run, the more opportunity it has to find a bad memory card. Consider starting it when you leave the office/go to bed and letting it run overnight. #5 Least likely since we are only talking about one application being affected, but not impossible, would be a virus on the machine. Run a full scan of your system using your installed anti-virus program, plus consider running some of the on-line tests from sites like (these are all reputable, good anti-virus companies) Kaspersky Labs scan (I use KAV products and trust them very much), at http://www.kaspersky.com/virusscanner eset's product: http://www.eset.com/onlinescan/ F-Secu http://support.f-secure.com/enu/home/ols.shtml Trend Micro's Housecall: http://housecall.trendmicro.com/ BitDefender scanner: http://www.bitdefender.com/scan8/ie.html Panda Security's scanner: http://www.pandasecurity.com/homeuse...ns/activescan/ and of course, the standard ones provided with most new systems (and thus the direct targets of many viruses and worms) Symantec (Norton) : http://security.symantec.com/sscv6/d...d=ie&venid=sym McAfee: http://us.mcafee.com/root/mfs/default.asp there are other reliable, reputable ones also, but if you can pass through those, then you have a clean machine. There are also others that are not so reputable and will falsly report problems just to sell you their product. Never take the results of just one site/product's tests as the absolute gospel. "Jasper Recto" wrote: The issues is not the size of the files. The files that I've open is less than a 1MB. Also, it happens when I open a new document. Just the act of closing Excel causes the CPU usage to spike. I have checked an this only does it with Excel. Word, Outlook, Access and other programs don't do this, just Excel. Thanks, Jasper "JLatham" <HelpFrom @ Jlathamsite.com.(removethis) wrote in message ... Very good point. I'd been thinking along the lines of "there is some problem", while you have thought about "things may be working properly - but the file itself has changed". "Dave Mills" wrote: Check the size of the excel file. I recently saw one of mine that has the share workbook facility on grow from 2 MB to 76 MB. When I turned off Sharing and opened and closed the document it shrank back to just under 2MB. The effect of having 70MB opening was a long delay in opening and closing the file. On Wed, 24 Sep 2008 08:37:20 -0400, "Jasper Recto" wrote: I have computer that has Windows 2000 with Excel 2000. When the user closes excel, the CPU usage spikes between 70 and 100%. It stays that way for about 15 seconds. After you close Excel, you can't open up anything because the CPU is being taxed. This only started about 2 weeks ago and it only does it with Excel. Any ideas? Thanks, Jasper -- Dave Mills There are 10 types of people, those that understand binary and those that don't. |
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