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customer PC having Mail Merge cause the System to reboot.
Problem: When she run the Membership program on reminder, the program will export the data to Excel, they will start Word and Mail Merge the data from Excel. When she start to send print, the system will restart. pls help me hurry!urgent best reagrd jason tan ) |
#2
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Presumably she is printing from Word, not from Excel, so I would suggest you
ask the question in a Word group. -- David Biddulph "tmssupport" wrote in message ... customer PC having Mail Merge cause the System to reboot. Problem: When she run the Membership program on reminder, the program will export the data to Excel, they will start Word and Mail Merge the data from Excel. When she start to send print, the system will restart. pls help me hurry!urgent best reagrd jason tan ) |
#3
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Could be any number of issues- what versions of Word, Excel, and Windows are
they using? If they are old it may be an upgrade issue. Also, can they open the excel file in excel? Can they send to a different printer? "tmssupport" wrote: customer PC having Mail Merge cause the System to reboot. Problem: When she run the Membership program on reminder, the program will export the data to Excel, they will start Word and Mail Merge the data from Excel. When she start to send print, the system will restart. pls help me hurry!urgent best reagrd jason tan ) |
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