Hi,

I have a user who is having intermittent errors while saving their MS Excel
file.

User profile has been reset, user laptop has been been reimaged, MS Office
repaired/reinstalled.

This issue also occurs if they use another computer. I have provided the
user with this link as well: http://support.microsoft.com/kb/271513/en-us -
It shows how to troubleshoot errors when saving from Excel.

I believe the MS Excel file may be corrupt.

I have taken screen shots of the errors from Event Viewer as well but of
course I can't post it here. If anyone can help I can try to post the
picture of the screen shots somewhere online.

Event view shows:

Description: Faulting application excel.exe, version 11.0.6560.0, stamp
4296b6f2, faulting module excel.exe, version 11.0.6560.0, stamp 4296b6f2,
debug? 0, fault address 0x0028d7d0.

At the top it shows:

Source: Microsoft Office 11
Category: None
Event ID: 1000

Does anyone else have any suggestions or recommendations?

Many thanks, PS

Move the wroksheets over to a new workbook. Right click on the tab at bottom
of worksheet and perform the move on the tab to preserve formating. Using
the control key or the Shhift key you can select multiple sheets to make this
effor easy.
Then save the new workbook and see if the porblem still occurs. This will
prove if the workbook is corrupted.

If you still get errors. Then repeat moving the pages a few at a time until
you can isolate where the problem is. Most cases it is like you said it it a
corrupted worksheet. Copying the file in windows to a new file may simply
copy the error.


"Marcus" wrote:

Hi,

I have a user who is having intermittent errors while saving their MS Excel
file.

User profile has been reset, user laptop has been been reimaged, MS Office
repaired/reinstalled.

This issue also occurs if they use another computer. I have provided the
user with this link as well: http://support.microsoft.com/kb/271513/en-us -
It shows how to troubleshoot errors when saving from Excel.

I believe the MS Excel file may be corrupt.

I have taken screen shots of the errors from Event Viewer as well but of
course I can't post it here. If anyone can help I can try to post the
picture of the screen shots somewhere online.

Event view shows:

Description: Faulting application excel.exe, version 11.0.6560.0, stamp
4296b6f2, faulting module excel.exe, version 11.0.6560.0, stamp 4296b6f2,
debug? 0, fault address 0x0028d7d0.

At the top it shows:

Source: Microsoft Office 11
Category: None
Event ID: 1000

Does anyone else have any suggestions or recommendations?

Many thanks, PS