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Insert photo in Excel 2007 causes crash
I really don't understand what the problem is...I have a Dell Inspiron
220 with XP Home edition. 512 mgs of RAM and 70 gig hard drive. I got the Excel 2007 upgrade and it all went well...until I wanted to insert photos using the Insert tab and clicking Photo. Whenever I do this...Excel 2007 loads the open dialog box but freezes and then crashes. I've tried all the workarounds...I did the Microsoft Diagnostics...no help. I've tried the Update Office component option and even this wouldn't help. As a last resort I've tried the manual repair option to fix the installation. This also didn't work. The funny thing is I've been able to get the Insert Photo option to work...on my desktop. When I installed the upgrade onto my desktop...the Insert Photo option works like a charm. I'm baffled about this apparent inability to use the Insert Photo tool in Excel 2007. I've only been able to get around this problem by using only Insert Object or even ClipArt tool...but these become cumbersome on my laptop as it means I have to do more just to get images onto my spreadsheets. Does anybody else here have any ideas what could be causing this problem? My system is updated to the latest Microsoft patches, etc. Any help would be greatly appreciated as I'm really in the dark about this problem. BTW...this issue is affecting my copy of Microsoft Word 2007 upgrade as well. Everything is fine...except insert photo and then the apps crash. I sent Microsoft my error log...but as you already know...getting around to fixing problems like this one might last until Microsoft releases a Service 1 pack. A long time to wait to fix this. Any ideas what's up? |
#2
Posted to microsoft.public.excel.misc
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Insert photo in Excel 2007 causes crash
I don't have that problem in either Excel or Word 2007. But both systems I
use it on are desktops with 2GB RAM in them. I'm wondering if it might be a memory issue, since you mention 'only' having 512MB in the laptop. I know the requirements for 2007 state that 256MB is required, but I also see caveats with that statement, like "512 MB RAM... for Outlook Instant Search." and they note that Word grammar and contextual spelling in Word isn't turned on until you hit the 1 GB RAM mark. "DorothyFan1" wrote: I really don't understand what the problem is...I have a Dell Inspiron 220 with XP Home edition. 512 mgs of RAM and 70 gig hard drive. I got the Excel 2007 upgrade and it all went well...until I wanted to insert photos using the Insert tab and clicking Photo. Whenever I do this...Excel 2007 loads the open dialog box but freezes and then crashes. I've tried all the workarounds...I did the Microsoft Diagnostics...no help. I've tried the Update Office component option and even this wouldn't help. As a last resort I've tried the manual repair option to fix the installation. This also didn't work. The funny thing is I've been able to get the Insert Photo option to work...on my desktop. When I installed the upgrade onto my desktop...the Insert Photo option works like a charm. I'm baffled about this apparent inability to use the Insert Photo tool in Excel 2007. I've only been able to get around this problem by using only Insert Object or even ClipArt tool...but these become cumbersome on my laptop as it means I have to do more just to get images onto my spreadsheets. Does anybody else here have any ideas what could be causing this problem? My system is updated to the latest Microsoft patches, etc. Any help would be greatly appreciated as I'm really in the dark about this problem. BTW...this issue is affecting my copy of Microsoft Word 2007 upgrade as well. Everything is fine...except insert photo and then the apps crash. I sent Microsoft my error log...but as you already know...getting around to fixing problems like this one might last until Microsoft releases a Service 1 pack. A long time to wait to fix this. Any ideas what's up? |
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