The user is unable to save his excel files except as a webpage. There are no
other choices in the file menu, and the (floppy) icon for save doesn't
appear. No other choices in Save As except 'Save as a webpage' and no
ordinary Save option. If you try to just close the doc, the prompt asks if
you want to save it and will save an .xls doc, but no content, just a blank
workbook. I tried the solution(s) below but they didn't work. the Office
suite has been uninstalled and reinstalled, at least once. Another app,
(Outlook) will not open at all.

I am not able to find any relevent error messages in Event Viewer. Any
suggestions?

Thanks,
Duncan

Sometimes one of these works when you're having trouble with double clicking
on
the file in windows explorer:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

Maybe one of these will work for you.