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I am trying to average 'call handle time' for a week.
1) I use VLOOKUP to pull the data from a daily report 2) I have applied a format of [h]:mm:ss The cells look like this -- it's throwing a #DIV/0! error. Any ideas? D6 E6 F6 G6 H6 00:05:10 00:04:17 00:04:50 00:05:21 00:05:10 #DIV/0! |
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