I have a group of users who have tightly restricted access on their user
accounts. They are only allowed to run a specific set of programs. As a
result, they are unable to access Help in any of their Office applications.
The group policy requires that any programs they need to run be specifically
allowed in the policy; the .exe, .dll or whatever must be in the list that
allows them to run. I have been unable to identify what program is being
called when the help file runs. Can anyone help me with this? Thanks

Aren't some of the help files accessed via the web from microsoft.com?

Or have your users use google for help--the help outside the purview of
microsoft often seems more robust than that provided by microsoft.

Dave
--
A hint to posters: Specific, detailed questions are more likely to be
answered than questions that provide no detail about your problem.


"javagirl" wrote:

I have a group of users who have tightly restricted access on their user
accounts. They are only allowed to run a specific set of programs. As a
result, they are unable to access Help in any of their Office applications.
The group policy requires that any programs they need to run be specifically
allowed in the policy; the .exe, .dll or whatever must be in the list that
allows them to run. I have been unable to identify what program is being
called when the help file runs. Can anyone help me with this? Thanks

They are by default, or you can set it so that it doesn't go out online, but
instead accesses local help files; at any rate, I tried both settings, and
neither worked.

Yes, if I was looking for help myself, I would go to the web but my users
need context sensitive help that is a click away. Can't convince them
otherwise.

"Dave F" wrote:

Aren't some of the help files accessed via the web from microsoft.com?

Or have your users use google for help--the help outside the purview of
microsoft often seems more robust than that provided by microsoft.

Dave
--