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Unstable / unrunable Office 2007
I have been running Windows Vista RC1 (Ultimate) and Office 2007 beta. This
has worked quite allright. I have now installed the final version of Windows Vista Business, and Office 2007 Enterprise. This has resulted in a nasty unstable system. I am now able to start Excel, but the program crashes if I try to change a file, and every time i closes a file. It also crashes when opening files, but this is not every time. I have tried to run the repair function on the installation DVD, but then this program crashes. I have installed Vista both as an upgrade and as a clean install. I have also made several atempts of installing the Office suite of programs. Do anybody have a remedy for this? Regards PetterQ |
#2
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Unstable / unrunable Office 2007
Probably not one you'll be happy with, especially since it sounds like you've
already been down this road: Start by reinstalling Vista as a clean install, making sure to format the HDD during the process, full format, not quick. Then install Office 2007 - go get all updates to both, and call me next week when it's all done <g But before you do all of that, you might want to look and see if there is another underlying cause to the instability. There are 3 pieces of hardware that could be causing it: RAM CPU Hard Drive You can get a good memory test tool (MemTest86+) from http://www.memtest.org/ create yourself a disk (or CD and there's an option to get a .exe to run off of a thumb/flash drive, but I've not used that version). Let it run overnight and look for any reported errors. Any at all will point to a probable memory chip problem. Most hard drive manufacturers have diagnostic tools available from their site that you can run against a drive to see how it's doing. Even if you cannot locate diagnostic tools specifically for your drive, you can still use the Windows chkdsk.exe file (located in \Windows\System32 - runs in a command window) to check the general condition of the drive and file structure. The CPU is a tougher nut to crack or test. This page has several potential candidates to choose from http://www.freedownloadscenter.com/B...test_free.html but I cannot specifically recommend any particular one to use, especially since operation under Vista is an unknown for them. Look for ones like the Hot CPU Tester Pro 3.4 that specifically mention testing as opposed to just reporting statistics. I use that one as an example only because of the wordingin the description - again, not because I've actually used it, which I haven't. "Petterq" wrote: I have been running Windows Vista RC1 (Ultimate) and Office 2007 beta. This has worked quite allright. I have now installed the final version of Windows Vista Business, and Office 2007 Enterprise. This has resulted in a nasty unstable system. I am now able to start Excel, but the program crashes if I try to change a file, and every time i closes a file. It also crashes when opening files, but this is not every time. I have tried to run the repair function on the installation DVD, but then this program crashes. I have installed Vista both as an upgrade and as a clean install. I have also made several atempts of installing the Office suite of programs. Do anybody have a remedy for this? Regards PetterQ |
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