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I was provided an HP Officejet 4315 printer for my home office about 6 weeks
ago. It will not print any excel documents except those I create on my laptop. My previous printer, a Xerox, printed all excel documents with no problem off the same laptop. The HP printer recognizes the print command by making the same series of noises common to each print command - then nothing happens. No printed page, nothing in my print queue. I have done the following without resolving the problem: -Made sure that the HP printer is default, and "ready" -uninstalled and reinstalled software from disk provided 4 times, and from internet download twice -performed level 4 deinstall with HP support live, followed by disk cleanup. (after this, and a reinstall from disk software, I got a single document to print.) Now I am back to NO PRINTING OF EXCEL DOCUMENTS. HP support is trying to say this is an Microsoft application problem. I think the facts say otherwise, but I am out of ideas, and patience. Any suggestions? thanks |
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Posted to microsoft.public.excel.misc
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My ComputerToolsFolder OptionsFile Types.
Scroll down to XLSAdvanced. Should have Open, New, Print and maybe a couple others. Click on PrintEdit and look at the path in Command. Should point to Excel.exe If not...................... Close Excel first and On the Windows Taskbar 1) StartRun "excel.exe /unregserver"(no quotes)OK. 2) StartRun "excel.exe /regserver"(no quotes)OK. See the space between exe and /regserver You might have to designate a full path to excel.exe. In that case StartRun "C:\yourpath\excel.exe /regserver"(no quotes)OK. Gord Dibben MS Excel MVP On Mon, 8 Jan 2007 11:29:00 -0800, Jardin57 wrote: I was provided an HP Officejet 4315 printer for my home office about 6 weeks ago. It will not print any excel documents except those I create on my laptop. My previous printer, a Xerox, printed all excel documents with no problem off the same laptop. The HP printer recognizes the print command by making the same series of noises common to each print command - then nothing happens. No printed page, nothing in my print queue. I have done the following without resolving the problem: -Made sure that the HP printer is default, and "ready" -uninstalled and reinstalled software from disk provided 4 times, and from internet download twice -performed level 4 deinstall with HP support live, followed by disk cleanup. (after this, and a reinstall from disk software, I got a single document to print.) Now I am back to NO PRINTING OF EXCEL DOCUMENTS. HP support is trying to say this is an Microsoft application problem. I think the facts say otherwise, but I am out of ideas, and patience. Any suggestions? thanks |
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