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Jardin57

Cannot print excel attachments
 
I was provided an HP Officejet 4315 printer for my home office about 6 weeks
ago. It will not print any excel documents except those I create on my
laptop. My previous printer, a Xerox, printed all excel documents with no
problem off the same laptop.
The HP printer recognizes the print command by making the same series of
noises common to each print command - then nothing happens. No printed page,
nothing in my print queue.
I have done the following without resolving the problem:
-Made sure that the HP printer is default, and "ready"
-uninstalled and reinstalled software from disk provided 4 times, and from
internet download twice
-performed level 4 deinstall with HP support live, followed by disk cleanup.
(after this, and a reinstall from disk software, I got a single document to
print.)
Now I am back to NO PRINTING OF EXCEL DOCUMENTS.
HP support is trying to say this is an Microsoft application problem. I
think the facts say otherwise, but I am out of ideas, and patience.
Any suggestions? thanks


Gord Dibben

Cannot print excel attachments
 
My ComputerToolsFolder OptionsFile Types.

Scroll down to XLSAdvanced.

Should have Open, New, Print and maybe a couple others.

Click on PrintEdit and look at the path in Command.

Should point to Excel.exe

If not......................

Close Excel first and On the Windows Taskbar

1) StartRun "excel.exe /unregserver"(no quotes)OK.
2) StartRun "excel.exe /regserver"(no quotes)OK.
See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case StartRun "C:\yourpath\excel.exe /regserver"(no quotes)OK.


Gord Dibben MS Excel MVP

On Mon, 8 Jan 2007 11:29:00 -0800, Jardin57
wrote:

I was provided an HP Officejet 4315 printer for my home office about 6 weeks
ago. It will not print any excel documents except those I create on my
laptop. My previous printer, a Xerox, printed all excel documents with no
problem off the same laptop.
The HP printer recognizes the print command by making the same series of
noises common to each print command - then nothing happens. No printed page,
nothing in my print queue.
I have done the following without resolving the problem:
-Made sure that the HP printer is default, and "ready"
-uninstalled and reinstalled software from disk provided 4 times, and from
internet download twice
-performed level 4 deinstall with HP support live, followed by disk cleanup.
(after this, and a reinstall from disk software, I got a single document to
print.)
Now I am back to NO PRINTING OF EXCEL DOCUMENTS.
HP support is trying to say this is an Microsoft application problem. I
think the facts say otherwise, but I am out of ideas, and patience.
Any suggestions? thanks




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