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Default "Help" links don't work in Excel

When I try to search help - either online or offline - clicking links to the
desired info doesn't work. By trying to contact tech support, I can see that
I am missing the file "hhctrl.ocx" in Windows, with the suggestion that I
re-install Windows.

My question is: do I need to do anything to protect My Documents or other
items like OUtlook.pst before I go about re-installing Windows?
 
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