I have multiple fields in the data portion of my pivot table. I have moved
the data field into the totals column to show these fields vertically.

The problem is that the fields have numbers or text. I want the pivot table
to sum the numbers and ignore the text as 0s. However, the software is
automatically putting fields with text and numbers as count and fields with
only numbers as sum.

I think I was able to do this before, but I can't remember what option I
clicked or unclicked.

Any assistance is appreciated. Thanks in advance.