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Default After File Open View Preview get error message

I'm trying to preview the contents of my Excel files. The method for doing
that is File, Open , click on the Views icon on the far right (next to Tools
by the red X), select Preview from the drop down box. When I do this, I do
not get a preview of the Excel file - I get the message preview unavailable.
I cannot find any help in the Excel help files or in the Excel on-line
Knowledge Base. So, I'm hoping this group can solve my problem - solution?
--
big-bob
 
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