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#1
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Excel quits printing after a while...Reboot or Reinstall driver fi
Hey all. I have an annoying problem with Excel 2002. I currently have 3
users that can print out of Excel fine all day and maybe for even a week. But every once in a while, they go to print from Excel and it just won't do it. If they reboot their PC or reinstall the printer driver without rebooting, this fixes the issue for the time being. 2 of the PC's print to the same network printer. 1 PC prints to a local printer. They are all XP machines and I have installed all the updates on 1 of the PC's and they are still having this issue. I have run Ad-Aware and updated the printer driver to the newest ones from their manufacturers. Any ideas? -- Thanks for your help! Ben |
#2
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Excel quits printing after a while...Reboot or Reinstall driver fi
I've never seen excel corrupt a printer driver--or never knew it if it did.
But with the complexities of windows and all the software that people run, it could be lots of things that do that corruption. And I don't see how rebooting the pc would do the same as reinstalling the printer driver, either. So my suggestion would be to reinstall the printer drivers whenever needed--but you didn't need that advice. One more thing to check (and it may be a waste of your time)... Since windows uses the printer driver to help display stuff on the screen, maybe you should get an updated video driver, too???? ======= And maybe cleaning the windows temp folder would be helpful??? windows start button|Run %temp% is a quick way to get there. But that's a complete guess, too. ======= If you ever find the cause, please post back. Then Google will have it and it may help the next victim. Ben wrote: Hey all. I have an annoying problem with Excel 2002. I currently have 3 users that can print out of Excel fine all day and maybe for even a week. But every once in a while, they go to print from Excel and it just won't do it. If they reboot their PC or reinstall the printer driver without rebooting, this fixes the issue for the time being. 2 of the PC's print to the same network printer. 1 PC prints to a local printer. They are all XP machines and I have installed all the updates on 1 of the PC's and they are still having this issue. I have run Ad-Aware and updated the printer driver to the newest ones from their manufacturers. Any ideas? -- Thanks for your help! Ben -- Dave Peterson |
#3
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Excel quits printing after a while...Reboot or Reinstall driver fi
This is rather a shot in the dark because I do not know anything about your
system, but I have had trouble in the past with printing incomplete Office documents because my printer was running off the parallel port. I changed the printer to a USB port: no more problem. It worked for me; I hope it works for you. -- Pishon "Ben" wrote: Hey all. I have an annoying problem with Excel 2002. I currently have 3 users that can print out of Excel fine all day and maybe for even a week. But every once in a while, they go to print from Excel and it just won't do it. If they reboot their PC or reinstall the printer driver without rebooting, this fixes the issue for the time being. 2 of the PC's print to the same network printer. 1 PC prints to a local printer. They are all XP machines and I have installed all the updates on 1 of the PC's and they are still having this issue. I have run Ad-Aware and updated the printer driver to the newest ones from their manufacturers. Any ideas? -- Thanks for your help! Ben |
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