Calculation Question
Thanks for your help, the formula worked wonderfully and I am now a happy
camper!
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Mary C
"Gary''s Student" wrote:
Assuming the numbers are in column B and the times (minutes:seconds) are in
column C:
=SUMPRODUCT(B2:B6,C2:C6)/SUM(B2:B6)
formatted as [mm]:ss this will display as:
01:10
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Gary''s Student - gsnu200783
"Mary C" wrote:
Ok here goes I have to calulate this for a month and can not come up with how
to do it so any help will be great.
Dept Ansd Calls Average time to Answer
2 247 0:00:06
3 133 0:00:33
4 59 0:00:08
5 586 0:00:32
6 3202 0:01:25
totals: 4227
I need an average time the total calls were answered in
I think I am dense but can not come up with a calculation
Thanks for your help.
--
Mary C
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